Social Services Coordinator - Foundation Property Management, Inc.
Los Angeles, CA 90001
About the Job
Job Summary:
The Social Service Coordinator plays a key role in enhancing the well-being and independence of our residents by assessing their needs and connecting them with essential services. This position involves fostering relationships with community service providers, developing health and wellness programs, and advocating for residents. There is an immediate opening for a full-time Social Service Coordinator, working 40 hours per week, split between two locations: 20 hours at Colonial Jess Lopez, an 88-unit older adult residential community in Los Angeles, California, and 20 hours at Rio Vista Village, a 75-unit family community in Los Angeles, California. If you or someone you know is interested, please email a resume to Diana Pro at diana.pro@rhf.org.
Key Responsibilities:
- Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence.
- Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
- Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents.
- Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents.
- Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services.
- Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents.
- Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment.
- Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
- Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
- Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
- Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.
- Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF.
Knowledge & Skills:
- Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults.
- Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues.
- Ethical Standards: Commitment to maintaining high ethical standards and client confidentiality.
- Collaboration: Ability to work effectively with residents, staff, community partners, and service providers.
- Independent Work: Capable of working independently and with minimal supervision.
- Communication: Excellent verbal and written communication skills.
- Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs.
- Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook.
Education & Experience:
- Preferred: Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field.
- Experience Considered: Candidates with relevant work experience will be considered.
- Preferred Experience: Experience working with diverse groups of seniors and disabled individuals.
Compensation:
Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.
The role is considered non-exempt (Full-Time, 40 Hours/Week) will be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $24 per hour.
Benefits:
- Competitive pay
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan
- Opportunities for professional development
Why RHF?
At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.
Education
Preferred- Bachelors or better
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks