Social Media Manager - Adjust Your Set

About the role: 

OLIVER is hiring an experienced Social Media Manager to join our new in-house social media team of a leading wine & spirits client.If you are a social savvy experienced professional with a solid understanding of Meta and Pinterest platforms, we want to meet you! Our ideal candidate will have exceptional written and oral communication skills along with a strong background working on social channels and platform related tools.  You must also have prior experience in producing engaging content and creative social media.In this role you will be responsible for fostering social communities through Facebook, Instagram, Pinterest and more.  Working closely under the supervision of the Associate Director of Community, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges. This role is about engaging, building and proactively managing a positive social media presence. You must bring a creative flair and excellent written skills. Work with clients to plan and create monthly social content calendars/strategies, increasing social reach and engagement.  

What you will be doing: 

• Develop, create and deploy timely and engaging content optimized for the platform and the intended audience 
• Design and ideate content calendars, including content themes, for all social media channels  
• Write social copy and work closely with a Social Designer to develop static and video content  
• Schedule posts as planned from the content calendars  
• Monitor platforms for customer service opportunities and escalate to internal guest relations and crisis departments  
• Conduct social listening across key platforms to help identify content opportunities and mentions about the brand/service/product  
• Manage communities and engage users on various social platforms on behalf of clients  
• Monitor competitor accounts to leverage as key learnings and data points  
• Analyze, track, and measure performance against KPI's and reports for the Social Strategy Director to help amplify brand voice  
• Keep up to date with the latest social trends & tools, leveraging them for social campaigns  
• Continue to refine and define our clients' social media marketing processes

What you need to be great in this role: 

• 3+ years of experience managing and delivering successful social media campaigns in an advertising agency setting is preferred  
• Excellent professional written and verbal communication skills 
• Social media content writing skills
• Proven work experience as a Community/Social Manager/Content Manager with verifiable successful work examples  
• 4+ years of experience building audiences and engagement through social media  
• Possess a strong understanding of social platforms including but not limited to Facebook, Pinterest, Instagram, YouTube and more  
• Experience, running, monitoring and reporting on social campaigns successfully  
• Experience with social tools and analytics such as Brandwatch, Facebook Insights, Sprout Social, Google Analytics and more, etc.  
• Ability to work under tight deadlines and be able to handle multiple projects at any given time  
• Basic MS Skills (Excel, Word, PowerPoint) for reporting or presentations purposes  
• A positive, can-do attitude that you can tackle anything thrown your way. You are excited by figuring out things you've never done before.
• At the time of this posting, the base salary for this position may range from$80,000 to $90,000.Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER's total compensation package. 

Req Id: 10107

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