Social Media Coordinator - Chick-fil-A
St Cloud, MN 56301
About the Job
Social Media Coordinator
Chick-fil-A Crossroads Center - St. Cloud, MN
Directly Reports to: Owner/Operator & Executive Director
Collaborating Team:
- Catering Coordinator
- Outside Sales Coordinator
- Social Media Coordinator
- Recruiting Coordinator
Provides Leadership to: Back of House and Front of House Leaders
Back of House and Front of House Team Members
Pay rate: $16.00-$17.00 per hr depending on experience
Goal: To show off our team, align our visual brand with our internal values, and grow Chick-fil-A App usage by utilizing Instagram and Facebook to engage with our community.
Requirements:
- Must have strong current and demonstrable skill set in social media and technology via a variety of social media platforms
- Must have evidence of content creation that would meet our expectations for professionalism and creativity
- Must have a high school diploma, but college degree (completed/in progress) preferred
Key Characteristics:
- Highly organized, strong planning & project management skills
- Attention to detail, ability to keep proper records & plan appropriate and timely Social Media content
- Pleasant personality with strong leadership & communication skills
- Ability to multi-task & delegate responsibility
Key Expectations:
- Embody & share Chick-fil-A Crossroad's Mission, Vision, Values, & Chick-fil-A’s Corporate Purpose to your team
- Embody Chick-fil-A Corporate Purpose to be a faithful steward of our resources and our people, and to be a positive influence on your team
- Cultivate a culture of EXCELLENCE (Food Safety, Quality, Cleanliness), OWNERSHIP & TEAMWORK
- Develop, implement and manage our social media strategy
- Manage and oversee all social media content
- Define and measure social media Key Performance Indicators
- Measure the success of each social media campaign
- Budget for social media and Google Ad’s boosts
- Self-motivated and goal driven
- Ensure social media messages align with overall business timing and strategy
- Work closely with Community Relations Coordinator to plan events
- Work with Chick-fil-A, Inc. to ensure content aligns with the Chick-fil-A Brand
- Monitor social media engagement
- Engage daily with guests via social media platforms
- Post minimum 4x/week
- Create and use engaging and professional text, image and video content
- Meets monthly with the Direct Reports and Teams
- Meets bi-weekly with the Marketing Coordinator
- Meets weekly with the Director of Sales and Brand Growth
Hourly Expectations: Hours are flexible. Coordinator will also assist during occasional peaks to assist team members and leaders. This is typically a part time role 10-15 hours per week including operational hours however more hours can be available as needed.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.