Social Impact Business Process Analyst - Oracle

**Job Description** **Overview:** The Social Impact Business Analyst plays a vital role in supporting Social Impact customers globally with a focus on North America. Social Impact Business Analyst acts as a shared service role providing technical expertise across our donation process with customers and programs to help all Social Impact customers use NetSuite. This role has a wide range of work required across teams and programs to help our Social Impact customers use NetSuite to meet their mission. The ideal candidate for this role is a self-guided, quick learning, technically adept, highly motivated, nonprofit orientated individual who has a strong desire to be part of a close-knit team. They will have the ability to represent and advocate the programs of Social Impact: Suite Donation, Suite Pro Bono and Suite Capacity programs. **Primary Responsibilities:** + Collaborate with donation team to ensure technical capacity and fit of nonprofit prospects + Work with Pro Bono team to review projects customers request and support NetSuite staff doing pro bono + Provide nonprofit and technical expertise at customer engagements including office hours, buildathons and hackathons + Prepare and deliver content at customer training engagements including virtual workshops (webinars) + Provide enablement and create needed resources for Social Impact teams + Act as nonprofit and technical expert across Social Impact and other NetSuite teams as needed + Meet with our new donation customers to train them on using NetSuite during their first year + Help manage and support data and reporting needs across Social Impact **Qualifications:** + Prefer 3+ years of nonprofit technology experience + Accounting or finance experience, preferably nonprofit + BS degree or equivalent experience to functional area + Strong technical capability with ability to enable others + Software administrator or developer experience a plus + Strong customer service orientation **About the Social Impact Team:** The mission of the Social Impact Team is to help nonprofits under $5 million achieve their business vision with NetSuite technology. Oracle NetSuite Social Impact supports the acquisition and success of charities and social enterprises under $5 million across the globe with software donation, pro bono programs and Hackathons. Career Level - IC3 **Responsibilities** . Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range: from $31.44 to $67.93 per hour; from $65,400 to $141,300 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. **Disclaimer:** Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. *** Which includes being a United States Affirmative Action Employer**