Snow & Landscape Operations Manager - Lucia Landscaping, Inc.

Company Name: Lucia Landscaping Inc.

The Role: Snow & Landscape Operations Manager

Reports To: Director of Operations

Who We Are: Lucia Landscaping Inc. is a well-established premier full-service landscaping, snow, lighting, and construction company that has been in operations over 25 years in the Southeastern Michigan. We have an award-winning team & culture with high growth and were awarded one of the 2021 Crain's Coolest Places to Work! Our company is currently seeking a qualified individual of strong character to join our growing team!

The Opportunity: The Snow & Landscape Operations Manager is responsible for managing our landscape Residential Maintenance Department in various facets, including but not limited to – monitoring residential maintenance schedule, coordinating and assuring trucks are adequately prepared for the assigned activities with employees, equipment, tools and other necessities, along with on-site management. The Snow & Landscape Operations Manager is also responsible for managing shovel crews, plow trucks and heavy equipment crews in a designated geographic area.

Our One Team Vision: We center our focus on our team and our culture, which is driven by our One Team mentality that provides an unparalleled experience for our clients while creating a brighter future of opportunity for each and every one of our team members.

What We Value:

① One Team ② Service Heart ③ Dedication ④ Entrepreneurial Spirit

⑤ Achievement ⑥Integrity ⑦ Vision

Your Day to Day:

• Overseeing employees daily both in the field and at our facility
• Ensuring teams and trucks are adequately prepared with for assigned activities with employees, equipment, tools, and other necessities
• Reviewing route sheets and work orders with maintenance teams daily to review expectations, notes, budgeted hours, etc.
• Manage team by scheduling reoccurring and one-times jobs related directly to maintenance
• Using client relation management system to manage in-field teams relating to scheduling, routing, products, and job completion
• Performing routine site visits to ensure employee/team productivity and performance, gauge quality standards of work are being met, review any damage incurred to property, and ensure client satisfaction
• Lead weekly department meetings to discuss safety, review performance, set upcoming goals, praise employees, and resolve concerns of the department
• On-site coaching, counseling, and training employees based on behavior and outputted work to benefit the team and organization.
• Verifying information completed by teams on work orders and route sheets are accurate
• Compile and track key performance indicators as determined by company and utilize to improve employee/team performance and metrics
• Assist HR department in determining staffing levels, employee performance, potential compensation increases, and other organizational elements.
• Monitor weather conditions, forecasts, and predictions for potential snow and ice management events
• Correspond with employees, sub-contractors, and temporary workers to establish expectations, event start time and timecard verification
• Organize operational elements, including but not limited to, dispatch board, electronic route sheets, event packets, trucks, equipment, and material needed for all teams
• Give assignments to team leaders with site maps, budgeted hours, key notes, time sensitive expectations, and other necessary information related to specific route
• Monitor field operations during duration of storm. Focus on safety, efficiency, quality, and communication demonstrated by team.
• Document per storm event notes to review with team after completion of storm. Coach and counsel in field, when applicable
• Communicate with Snow Dispatcher regarding need-to-know information, status updates, broken equipment, and personnel issues

Who You Are (Qualifications & Skills) – Must Haves:

• Education and/or experience in lawn and/or landscape maintenance minimum two years, required
• Demonstrated knowledge of snow plowing, salting, front end loaders, bobcats, etc; required
• Demonstrated knowledge of plant and landscape materials; minimum two years, required
• Demonstrated knowledge of maintenance techniques; minimum two years required
• Demonstrated knowledge of and use of technology; required
• Valid Chauffeur License, in good standing, and clean driving record; required
• Valid State of Michigan Department of Transportations (DOT Card); required
• Be able to lift 50 lbs., bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run; required
• Strong ability to multi-task, stay organized, and communicate effectively; required
• Ability to work a full time position as by determined by seasonal fluctuations
• Positive attitude and professional demeanor at all times; required

It'd Be Nice If You Have:

• Valid State of Michigan Department of Transportations (DOT Card)
• Valid Fertilizer Applicator License – Core, 3A, and 3B

The Good Stuff: The Snow & Landscape Operations Manager is eligible to receive:

• Competitive Compensation: Salary ($53,000-$65,000) + Bonus
• Benefits Offered: Health, Dental, Vision, and Life
• Company Sponsored 401K Program
• Paid Time Off starting at 10 days annually + Holiday Days – 6 days observed: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day
• Opportunity for Advancement - Cross Training and Certifications
• State of the Art Equipment and Technology
• Year-Round Work – Snow & Ice Management
• Incentive Programs (Employee of the month, referral rewards, and other programs)

Job Type: Full-time

Pay: $53,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• On call

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Roseville, MI 48066: Reliably commute or planning to relocate before starting work (Required)

Experience:

• lawn and/or landscape maintenance: 2 years (Required)
• snow and ice management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location