SMART - Location Manager - Northstar Memorial Group

Smart Cremation is seeking a SMART Location Manager / Funeral Director for SMART Fort Lauderdale, FL. The goal of the funeral director is to provide exemplary customer service to our internal and external customers. This position will be relied on to continue to keep Smart Cremation in total compliance with state and local requirements and to attend all field audits by the state. The successful candidate will have a current license in the applicable state and be available for on call rotation for designated evenings and weekends.

Responsibilities:

• Initiate first call and dispatch staff to transport the decedent from the place of death to the proper licensed holding facility
• Contact facility where death occurs or family to advise of time sensitive information including any ETAs
• Complete arrangements with family to include: verifying statistical information, obtaining authorizations and signatures, setting timeframe expectations and procedures
• File the death certificate and obtain permit from County of death including communication and follow through with Certifier, local registrars, and death registration systems & mail or deliver certified copies to family
• Arrange ID viewing/cremation at a holding facility or cremation facility
• Notifying Social Security Administration and Veterans Administration of complete service arrangements if requested
• Coordinate delivery of cremated remains
• Procure trade cremation services when death occurs outside the normal service area – find outside providers, cost control, etc.
• Order death certificates and obtain required documents for Trust securement per state policy

Requirements and Qualifications:

• Must be a licensed Funeral Director in good standing in the state of Florida.
• 1+ years of funeral industry experience
• Professional communication skills
• Experience handling sensitive situations in a professional manner
• Knowledge of current federal, state, and local regulations related to the funeral industry
• Valid driver's license
• This is a remote/hybrid position. Candidate must be based in the Fort Lauderdale, FL area.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

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