Small Business Unit Manager - Berkley
West Chester, OH 45069
About the Job
Berkley Aspire is an excess & surplus lines insurer of commercial risks unable to find a home in the standard markets. We are an operating unit of WR Berkley, a publicly traded (NYSE “WRB”) global insurer founded in 1967.
We make excess & surplus lines easy – easy for our distribution partners, easy for the businesses they represent, and easy to navigate. The lines of coverage we underwrite include general liability, property, and excess liability. Our model is different than our competitors – we do the premium billing and do not add interest/ finance percentage, we offer enhanced commissions, and we handle the stamping, affidavit filings, and other behind-the-scenes paperwork.
Our company culture is entrepreneurial, employee centric, and focused on sustainable growth. Aspire teammates work either remotely or on a hybrid schedule from offices in Scottsdale, Cincinnati, and Richmond. If you are looking for a company that offers room for advancement, great benefits, and positive vibes, then Aspire may be the place for you!
www.berkleyaspire.com
Responsibilities:The Small Business Unit Manager will lead our Small Business Underwriting team in the Southeast Region to meet production and underwriting, profit and loss goals. This individual will also coach and mentor their team in sales related, retail agency management in order to seek out and secure opportunities that drive surplus lines insurance products.
This role can be located in our Ohio or Virginia locations, or it can be remote for highly qualified candidate.
Specific Duties
- Responsible for all production and underwriting (profit/loss) results for the production underwriting team.
- Lead and coach the production underwriting team through an advanced understanding of underwriting guidelines, state regulations, facultative reinsurance placement and OFAC regulations.
- Conduct performance management duties including KPI analytics.
- Participate on projects and initiatives as assigned by leadership.
- Review claims activity, loss control survey, and inspection reports for compliance with existing policies, handling exceptions as required and recommending improvements.
- Provide support to ensure accurate and timely servicing of accounts.
- Collaborate with other departments to resolve issues.
- Lead delivery of appropriate customer service levels.
- Determine and lead delivery of training and development based on individual and unit needs - Coaches, develops and provides feedback to associates.
- Manage relationships with WR Berkley regional carriers and territory teams – Work to initiate and execute cross selling strategies.
- Assist the production underwriting team with development and execution of sound action plans to drive business from key agents.
- Monitor, track and analyze the effectiveness of agency partnerships to support course corrections and decision making.
May perform other functions as assigned.
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Qualifications:- BS/BA college degree preferred. The knowledge and skill levels acquired through undergraduate level studies especially in the areas of business administration, finance or marketing
- Minimum of 8 years of P&C insurance industry experience
- Surplus lines experience required
- Required Residential P&C and Surplus Line License or able to obtain within 90 days of employment
- Established retail agent relationships a plus
- Strong business and financial acumen
- Ability to effectively influence internal and external stakeholders
- Ability to collaborate with cross-functional teams
- Demonstrated ability to build effective relationships
- Demonstrated ability to manage multiple projects simultaneously
- Advanced knowledge of insurance principles, rates, rules, forms, procedures, regulations, coverages and business processes
- Ability to analyze complex administrative or business problems, evaluate alternatives, and make appropriate recommendations