SLEETH ENTERPRISES Shop Manager - Floyd's 99 Barbershop

Come find out why Floyd’s 99 Barbershop is consistently voted Best Barbershop by Orlando Weekly, Orlando Magazine, and OBJ!

Do you go above and beyond and put service first? Are you looking for a place to build a career and express your individuality? At Floyd’s 99 we believe in careers, not jobs.

Compensation/Benefits:

• Rate of pay plus $6,000-10,000 annual bonus target.
• Medical/Dental/Vision Benefits.
• Life Insurance.
• $60,000-$85,000/year
• Paid time off and more…

Check out our YouTube "When can you start?" video at https://www.youtube.com/watch?v=kpvlxQJCBQc&t=1s
for some insight on what it's like to work at Floyd's 99.

Apply online now at floydsbarbershop.com or in person!

Job Type: Full-time

Salary: $50,000.00 to $80,000.00 /year

Job Type: Full-time

Salary: $50,000.00 - $80,000.00 per year

Benefits:

The Shop Manager is responsible for creating an environment that ensures excellence in Floyd’s 99 standards in client service, client and employee retention, technical proficiency, and in-shop safety standards. The Shop Manager is the primary contact for all shop personnel.

• Promote and maintain Floyd’s 99 culture and core values.
• Meet or exceed key operating and financial metrics with a full understanding of shop revenue, average ticket, client headcount and retention, labor and cost control.
• Responsible for performing hair services on Clients if a licensed Stylist or Barber on an as needed basis.
• Ensure proper staff coverage during all hours of operation by focusing on tech hours and productivity.
• Effectively manage and resolve Client service and employee concerns within a timely manner.
• Execute tasks and follow through to completion meeting all deadlines as defined by a District Manager.
• Responsible for the management of Floyd’s 99 Shop Employees in training, product knowledge, skills development, job performance, and recognition.
• Conduct regularly schedule performance reviews with Employees, that provides timely feedback and coaching regarding performance.
• Promote internal and external education and other development opportunities for staff.
• Attend monthly Manager meetings and facilitate monthly shop meetings, communicating new or updated company and/or district initiatives to Employees.
• Oversee inventory processes including order accuracy, timely invoicing entry and submission, maintaining adequate inventory levels and conducting physical counts.
• Maintain & safeguard inventory & other company assets (i.e. cash handling, shop equipment, etc.)
• Educate and encourage Employees to consistently recommend and upsell retail products and add-on services.
• Ensure the shop and all Employees are following and in compliance with all Cosmetology and Barbering rules and regulations as defined by the state board.
• Ensure compliance with and hold Employees accountable for all company state-specific time and attendance scheduling, meal break, and rest break processes.

Requirements:

• Minimum of two years of relevant work experience or equivalent combination of education and relevant work experience.
• Previous experience with managing +10 employees
• Strong client-service orientation including commitment to consistent high-quality service and delivery.
• Exceptional verbal and written communication skills, including dispute resolution skills.
• Ability to work in a fast-paced environment.
• Ability to build and maintain a strong and productive team environment.
• Maintain flexible work hours including nights and weekends.