Slate IT Analyst - Clarkson University

Job Title: Slate IT Analyst

FLSA Status: Exempt

Department: Office of Information Technology

Title of Manager/Supervisor: Assistant Director of Administrative Computing

Number of Employees Reporting to this Position: 0

Range: 63,000- 74,000 salary based on experience

Position Summary: Reporting to the Assistant Director of Administrative Computing, the Slate IT Analyst will take a role in the design, configuration strategy, and development, including, but not limited to, technical expertise for the Slate software by Technolutions. This position is responsible for maintaining a thorough understanding of the functional needs of Clarkson University and how the Slate software platform can be configured to address those needs. This role is also responsible for developing a thorough understanding of the complex interdependencies of the different software and systems that work with Slate, and will be required to identify risks related to these interdependencies and recommend adequate changes to the business requirements.

General Purpose: This position serves as the primary technical liaison with the functional Slate users to facilitate/recommend/advocate/lead in the implementation of new processes as well as the development of future related technological tools and systems. This position will support data collection and conduct reporting. The ideal candidate will manage projects and work on systems and processes with key functional users.

Remote Workdays- This a full time position with up to 5 remote workdays per week.

You must reside in one of the following states to work remotely:

Arizona, California, Colorado, Connecticut, Florida, Indiana, Missouri, Virginia, New York, Pennsylvania, Tennessee, Texas, Vermont, and Wisconsin.

Position Responsibilities:

Applications Software Development and Support (70%)

• Active resource in the planning, configuration strategy, development, implementation and support of centrally managed and local systems, which support the mission of Clarkson University.
• Interact with functional users within the university – understanding business processes and helping to ensure our systems meet their needs, communicating new enhancement/what to expect with system upgrades in non-technical terms,
• documenting and training end-users on proper data entry procedures.
• Apply knowledge of the Slate Platform to recommend and implement appropriate solutions to various business needs of the university.
• Identify and resolve problems independently.
• Design, develop and support system interfaces.
• Provide guidance and training to less-experienced staff on a regular basis.
• Evaluate existing applications; recommend actions, code and implement modifications/upgrade as needed.
• Clearly document requirements, development plans and outcomes (training documentation for end users as well as support documentation for internal Clarkson IT as well as functional staff)

Data Collection, Storage and Reporting (30%)

• Analyze requirements, design, code, test and put into reports and corresponding SQL queries
• Design and create user reports using available tools
• Work in conjunction with functional representatives and Senior Slate IT Analyst to recommend back-end data queries to satisfy ad-hoc requests.
• Assure quality and integrity of data collected and reports generated
• Recommend standardized datasets for use in ad hoc queries and other reporting needs
• Follow and maintain policies and procedures for consistent methods for querying data and ensuring the highest performance on all databases

Other

• Performs other relevant duties as assigned by the Director of Administrative Computing

Health & Safety: All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff is therefore required to adhere to the University’s Health, Safety, and Environmental Policy & Procedures.

DISCLAIMER: The above statements are designed to indicate the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, skills, and qualifications required of personnel so classified

Essential Skills:

• Strong analytical and problem solving skills.
• Ability to provide staff support for business and technical projects, assignments and analysis preferred.
• Ability to create technical documentation and flowcharts preferred. Ability to work independently on a day-to-day basis.
• Strong customer service skills.
• Ability to interface with information technology programmer/analyst, business analysts, functional users and external vendors.
• Excellent organization, analytical, interpersonal, written and verbal communication skills. Must possess a willingness to learn and develop skills.
• Must possess the ability to work in teams and direct supervision.
• Must be comfortable operating in a collaborative, shared leadership environment
• Comfort with ambiguity and change, and ability to adapt to shifting priorities

Education:
Minimal Qualifications: Associates’ degree in an IT related field or three (3) years of experience in a related field.

Preferred Qualifications: 3 years of experience with Slate development. Web development experience (CSS, HTML, Javascript, etc.)

Experience:

Minimal Qualifications: Knowledge and technical proficiency in SQL. Interface programming languages, applications, tools and utilities.

Physical Demands:
The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from minorities, women and people with disabilities.

All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records).