Site Reliability/Observability Engineer (Hybrid) at LTI Mindtree

About Us:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com

Position: Site Reliability/Observability Engineer (SREs).

Location: Johnston, RI or Phoenix, AZ (4 - 5 days onsite).

Duration: FTE

Objectives of this role:

Run the production environment by monitoring availability and taking a holistic view of system health.

Build software and systems to manage platform infrastructure and applications.

Improve reliability, quality, and time-to-market of our suite of software solutions.

Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.

Provide primary operational support and engineering for multiple large-scale distributed software applications.

Responsibilities:

Gather and analyse metrics from operating systems as well as applications to assist in performance tuning and fault finding.

Partner with development team, Data Scientist, MLOps Architect/Engineers to improve services through rigorous testing and release procedures.

Participate in system design consulting, platform management, Troubleshooting production issues and capacity planning.

Create/manage sustainable systems and services through automation and uplifts.

Balance feature development speed and reliability with well-defined service-level objectives

Required skills and qualifications:

Ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript

Experience in working with such as Amazon S3, Sagemaker, Amazon Bedrock

Excellent knowledge working with cloud-native infrastructure, such as AWS Lambda, OpenShift

Good understanding of API management and should be able to troubleshoot API related issues.

Automation Mindset to manage cloud infrastructure using AWS CloudFormation/Terraform

Impeccable creative and communication skills.

Ability to problem solve in a fast-paced, high-stakes environment.

Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision

• Short Term and Long-Term Disability Coverage

• 401(k) Plan with Company match

• Life Insurance

• Vacation Time, Sick Leave, Paid Holidays

• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office:

In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.