Site Reliability Engineer (SRE) - VIZIO, Inc.

VIZIO releases firmware & software for millions of customers in a time efficient manner. Our goal is to maintain 99.9% uptime for our customers. We are seeking a Site Reliability Engineer to join our expanding organization.

The Site Reliability Engineer will report to the Manager, DevOps Security and will play a crucial role in enhancing the availability, performance, and security of cloud services managed by the Vizio Operating System engineering organization. Working within the DevSecOps Engineering team, your responsibilities will span a diverse range of areas, including cloud infrastructure, networking, monitoring, and security.

Key aspects of your role include:

1. Availability and Performance Optimization: You’ll focus on ensuring that Vizio services deliver seamless performance and high availability to end-users, ultimately enhancing the overall customer experience.
2. Incident Response Strategies: You’ll be responsible for implementing robust incident response strategies, swiftly addressing any disruptions or issues that may arise.
3. Collaboration and Coordination: Working closely with the Engineering Organization, Security teams, and Software Engineers, you’ll foster collaboration to secure and optimize our cloud infrastructure, DevOps pipelines, and embedded platforms.
4. Continuous Learning: As an ideal candidate, you’ll stay abreast of the latest trends and technologies, adapting to the ever-evolving landscape of SRE practices.

In summary, we’re seeking a meticulous problem solver who thrives under pressure and is committed to maintaining the highest standards of reliability and security in our cloud services.

• Design, Develop, and Deploy: Collaborate with cross-functional teams to design, develop, and deploy robust products, tooling, and system solutions. Your work will directly impact the reliability and performance of our services.
• Monitoring and Incident Prevention: Proactively monitor systems to prevent incidents. Build effective monitoring systems that alert based on symptoms rather than outages.
• Issue Triage and Debugging: Quickly triage application and system issues, debugging and tracking them to ensure swift recovery. Your troubleshooting skills will be crucial in maintaining uptime.
• Infrastructure Automation: Create and test infrastructure and automation code. Your expertise will contribute to streamlining operations and ensuring scalability.
• Code Review and Best Practices: Review design and code, providing constructive feedback to ensure adherence to best practices. Your insights will elevate the quality of our systems.
• Root Cause Analysis and Metrics: Perform root cause analysis for incidents, assessing their impact and providing feedback to enhance system resiliency. Monitor metrics related to mean time to detect and mean time to respond.
• Documentation Maintenance: Contribute to and maintain existing documentation, including educational content, system architecture diagrams, and incident management runbooks. Clear documentation is essential for efficient operations.

• Bachelor's degree in computer science, Information Technology, or a related field.
• 5+ years of experience in site reliability engineering, cloud infrastructure engineering, cloud-based network engineering, or DevOps.
• Experience with cloud platforms and applications primarily hosted in AWS.
• Experience developing in Terraform or cloud formation.
• Experience with Git based source-code repositories and automated CI/CD (Github Actions, Jenkins, CircleCI).
• Experience with AWS native observability tools.
• Experience with SumoLogic data analytics (or similar).
• Familiarity with Python.
• Familiarity with Agile methodology and DevOps best practices.
• Strong problem-solving skills and attention to detail.

We are Beautifully Simple.

Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and the #1 Sound Bar Brand in America. VIZIO's mission is to deliver high performance, smarter products with the latest innovations at a significant savings that we can pass along to our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart.

VIZIO, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.