Site Reliability Engineer - United Wholesale Mortgage

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At UWM, a Site Reliability Engineer (SRE) is responsible for providing cutting edge monitoring solutions for our applications and infrastructure, support on outages, reduction of our mean time to resolution and consulting with Architects and Developers on the development of stable, healthy applications and infrastructure. An ideal SRE is uptime-focused, capable of building out monitoring, and can support our teams in every stage of the development lifecycle, from analysis and design to developing, testing, release and maintenance while adhering to current System Development Methodology (SDM) processes. In addition, a Senior SRE is expected to drive role-related process improvements and mentor less-tenured team members. UWM is a fast-paced environment where code is deployed frequently, and we’re looking for a candidate that is passionate about collaboration and execution. Come join our team of over 1,500 Technology professionals at the most innovative and disruptive company in the fintech space! 

WHAT YOU WILL BE DOING:

• We’re reintroducing SREs into our organization, and you’ll be collaborating with leadership and team members to establish best practices, processes, reporting, and expectations for the SRE role
• Troubleshooting production issues with a goal towards minimal mean time to resolution and prevention of future issues
• Developing projects and helping maintain system architecture
• Helping document solution architecture, and training Developers on its usage
• Using best practices to create and improve process flow
• Utilizing problem solving skills to recognize opportunities and design and implement effective solutions 
• Mentoring and helping onboard new and less tenured SREs 
• Contributing to a supportive, collaborative and engaging environment 
• Facilitating communication amongst your team, and between teams to ensure success
• Providing clear and concise communication to leadership at all levels on a regular cadence

WHAT WE NEED FROM YOU:

Must Have:  

• Minimum of 6 years of experience in application development or application support
• 2 years exp. in SRE or similar role 
• Understanding of enterprise infrastructure systems
• C# development experience, as well as knowledge of a variety of other web development languages
• Strong understanding of relational databases and ability to query and modify data with SQL
• Expert knowledge of object-oriented programming
• Experience unit testing
• Knowledge of SOLID principles
• Strong documentation/note-taking skills
• Excellent verbal communication and client service skills
• Strong analytical problem-solving skills, with the ability to execute every strategic step, from identification to resolution, with urgency.  
• Ability to work 100% on-site in Pontiac, Michigan

 

Nice to Have: 

• Computer science degree 
• Experience with an observability platform, in particular Dynatrace
• Log management experience
• Application performance monitoring experience
• Windows Server 2022 / Microsoft SQL Server
• Linux OS
• Experience with Jira
• Experience with containers (Kubernetes, Docker)
• Experience with DevOps in the cloud (Azure, GCP)
• Experience with build tools (Jenkins, TeamCity, Team Builds)
• Experience with GIT-based source control tools (Azure DevOps, BitBucket, GitHub)
• Experience with deployment & configuration tools (Octopus, XL Deploy, Ansible, Chef, Puppet)
• Experience using web-based technologies (ASP.NET, JavaScript, CSS)
• Experience with package management tools (NuGet, ProGet, Nexus)
• Experience with database automation (RedGate, Datical, Liquibase)

THE PLACE & THE PERKS:

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

DISCLAIMER:All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.