Site Reliability Engineer - CareerBuilder Premium Subscription

Job description:

• We are a cutting edge biomedical startup that is preparing for our first product release. This is a unique opportunity to be on the ground floor of a rapidly growing biomedical company. We are a tight-knit, agile group with many capable engineering, medical, and business personnel on the team and board alike. We are looking to further expand our team by adding a strong software development arm to the company.

Current Project:

• Client's Humero Tech C1 changes the way shoulder injuries are rehabilitated with our innovative strength-building and sensor based technology. Our rotator cuff machine tracks patients' efforts as they work through strength-based exercises. At the end of sessions, the user gets a set of in-depth metrics to help inform the next steps for recovery.
• Client is at the very beginning of device rollout into the field, and thus Titin is searching for a talented Site Reliably Engineer to ensure customers have a smooth experience while working with our software and their data.
• Additionally, a strong and positive personality is critical because this person will inevitably be communicating directly with our customers.

System Monitoring and Incident Management

• Set up and maintain monitoring tools to track system performance, availability, and reliability.
• Respond to incidents, troubleshoot issues, and ensure fast recovery to minimize downtime.
• Implement alerting mechanisms to proactively identify potential issues before they impact end users.

Automation and Efficiency

• Automate manual operations and repetitive tasks to improve system reliability and speed.
• Write scripts and create tools to streamline deployment, monitoring, and scaling processes.
• Work with Continuous Integration/Continuous Deployment (CI/CD) management tools.

Infrastructure Management

• Manage cloud infrastructure to ensure system reliability and scalability.
• Monitor and maintain these systems to comply with HIPPA and SOC 2 requirements.

Performance Optimization

• Analyze system performance and work on tuning to meet predefined service level objectives (SLOs).
• Optimize resource usage, including compute, memory, and storage, to ensure cost-efficiency without sacrificing performance.

Disaster Recovery and High Availability

• Develop, test, and implement disaster recovery plans.
• Ensure high availability by using redundancy, failover mechanisms, and geographical distribution of systems.

Security and Compliance

• Implement security best practices to safeguard data and systems.
• Ensure compliance with industry regulations and internal security policies.
• Cooperate and respond with necessary compliance Audits.

Collaboration and Communication

• Work closely with development teams to integrate reliability into the software development lifecycle.
• Participate in post-incident reviews to identify root causes and prevent future occurrences.
• Provide technical support to teams and help to build a culture of reliability across the organization.

Documentation

• Document incident response processes, infrastructure architecture, and SRE best practices.
• Maintain clear, accessible records for troubleshooting, deployments, and maintenance tasks.
• Generate work instructions to document tasks and enable smooth team expansion.

Continuous Improvement

• Identify opportunities for process improvements and performance enhancements.
• Keep up to date with the latest technology trends and industry practices, and adopt relevant innovations.

Application Question(s):

• Past Projects Portfolio

Education:

• High school or equivalent (Required)
• Undergraduate or equivalent experience (Preferred)
• AWS Certifications (Preferred)

Required Experience:

• Experience with AWS
• Experience with Python
• Experience with SQL / Databases
• Knowledge of managing cloud-based infrastructure, networking, and storage.
• Ability to write automation scripts for deployment, monitoring, and scaling.

Preferred Experience:

• Experience with Linux/Unix systems
• Experience with version control systems like Git.
• Understanding of AWS IAM
• Expertise in system administration tasks, such as patching, user management, and system performance tuning.
• Familiarity with securing infrastructure, including access control, encryption, and vulnerability management.