Site Merchandising Ecommerce Specialist - PARTIAL REMOTE - CPO - Essendant, Inc.

Major Responsibilities:

• Maximize site sales, with a focus on driving conversion and average order size.
• Assist with site merchandising planning & execution. Includes campaign and seasonal merchandising, assortment optimization and product transition between seasons. Collaborate with merchandising team to ensure all brand initiatives are in alignment.
• Leverage Adobe analytics to analyze site metrics and related data to identify opportunities to improve merchandising and the customer experience across the various sites and product categories. 
• Propose and conduct A/B testing, collect and communicate challenges and opportunities to tech, design and marketing team to improve customer experience.
• Continually oversee and report insights and opportunities to improve site merchandising and technical performance.
• Evaluate and optimize site search and sorting rules to enhance findability and overall search experience
• QA site on daily basis and report findings to improve user experience and conversion.
• Manage & execute on promotion calendar ensuring all campaign aspects are accounted for and communicated to all teams. Ongoing optimization throughout promotion.
• Oversee front-end content and refresh calendar across all sites, ensuring content is timely and optimized.
• Regularly update site assortment to meet sales targets by analyzing sales/site data to determine customer engagement per campaign, module, page, and category.
• Partner with internal departments to identify opportunities to improve customer experience on site.
• Stay up to date with competitive trends in the e-commerce market, leverage insights to influence future site functionality initiatives and remain current with industry best practices.
• Write and optimize SEO copy for category and any landing pages.

 Skills/Knowledge Required:

• Adobe Analytics or other Analytics tools experience is a plus.
• Basic knowledge of HTML preferred, but not required.
• Strong analytical and organizational skills, including basic proficiency with Excel
• Highly organized and detail oriented with the ability to work in a fast-paced environment. Able to manage multiple tasks/projects, while consistently meeting deadlines and goals.
• Ability to learn quickly and retain information.
• Excellent communication, collaboration, and writing skills.
• E-Commerce experience is a plus.

Education and Experience:

• Bachelor's Degree (BA) or equivalent from four-year college or university; or equivalent combination of education and experience.

About Us:

CPO Commerce is America’s leading online retailer of name brand tools.  Headquartered in Pasadena, CA, CPO was founded in 2004 as a company determined to make professional grade tools available to the masses by conveniently selling direct to end users through a variety of online channels.  Through the years CPO had been recognized on multiple occasions as one of the “Inc 500 Fastest Growing Companies” in the U.S.  CPO is now a fully-owned subsidiary of Essendant & Staples and continues to be a rapidly expanding multi-channel retailer.  We operate a variety of websites (including CPOOutlets.com, CPOMilwaukee.com, and CPOPowertools.com) while selling in parallel through multiple online marketplaces including Amazon, Sears, Walmart and eBay (where we are the #1 Tool Retailer).  By strategically reinvesting in our business capabilities, we now process nearly 2 million orders annually and fulfill from 10 distribution centers located across the U.S. 

Today, Construction pros and avid DIY’ers alike know CPO for our broad assortment of high quality new and reconditioned tools from the top brands including Dewalt, Milwaukee, Makita, Honda, Bosch, and more!  Our growth was always managed with a focus on finding new ways to meet the changing needs of our customers, and we are often recognized for having one of the largest selections of new and factory reconditioned products in the U.S.  Through the years we have developed a very loyal customer base who love us for our great deals, friendly service, and our fast deliveries

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Ind Contributor-Exempt