Site Manager II (End User Services (EUS) Manager) - Mastech Digital

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Site ManagerII (End User Services (EUS) Manager) for our client in the Engineering domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 6+ Months Contract 

Location: Washington, DC

Salary: $50.00-$53.00/Hourly

Role: Site Manager II (End User Services (EUS) Manager)

Primary Skills: Infrastructure

Role Description: The Site Manager II (End User Services (EUS) Manager) must have 10+ years of experience. 

Required Experience and Skills:

- Bachelor’s Degree plus 10+ years of experience. High school diploma with an additional 4 years of experience may be considered in lieu of a degree

- Prior Leadership experience

- A strong IT services background, with prior experience providing day-to-day IT services both as an individual contributor and as a leader

- Ability to obtain and maintain public trust security clearance.

- A thorough understanding of how to manage a team of technicians supporting multiple diverse end-user systems while meeting Service Level delivery targets is essential

- Excellent written and verbal communications skills

- Ability to multitask and function in a quick-paced environment

- Experience leading organizations performing IT Operations

- Strong experience with service, incident, and problem management

- Demonstrated experience with a modern service ticketing system such as ServiceNow

- Above all, you must have a customer-first attitude and be willing to go the extra mile to make sure the services delivered are provided with the highest possible quality levels and under an appropriate sense of urgency..

Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

Experience: Minimum 10+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Zulker Ali

Recruiter Phone: 412-286-1325

Benefits:

We have various coverages and additional benefits to choose from:

- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).

- Paid Leaves (Wherever applicable).

- Life & Disability Coverage (Upon eligibility).

- 401K Option, Education Assistance Program and more.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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