Site Manager - Bowhead / UIC Technical Services

SITE MANAGER (DTRK-2024-20545):

Bowhead seeks to netweek with a qualified Site Manager for an upcoming proposal effort at Fort Detrick, MD.

Job duties to include but not limited to: 

• Manage daily workload.
• Oversees Quality Control Plan and contract deliverables
• Provide required workload reports.
• Meet with the Contracting Officer's Representative (COR) and the NEC Director to review operational status, discuss ongoing issues, and provide technical strategy for special projects.
• Responsible for all operations, personnel management, and customer support.
• Review system and equipment reports, identify conflicts in tasking; provide recommended solutions, perform site surveys, submit required documents for digging permits.
• Monitor and diagnose switch alarms.
• Perform routine preventative maintenance on switch hardware and equipment.
• Diagnose and replace faulty switch circuit packs and switching equipment.
• Resolve customer trouble calls related to data issues.
• Install and troubleshoot T-1 circuits.
• Monitor and troubleshoot trunks.
• Perform adds, moves, and changes.

• Experience in telecommunications management to facilitate all base operations.
• Minimum of three years of experience in a management position directing the day-to-day operations of a telecommunications team.
• Ability to program switch and perform MACs to include maintenance, repair, and troubleshooting.
• IAT Level II certification (COMPTIA Security+)
• Avaya Communication Manager administrator training.
• Avaya S8700 experience.
• Familiar with CallWare or similar voicemail systems.
• Active/recent U.S. government Secret security clearance.

Physical Demands:

• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level.  US Citizenship is a requirement for Secret clearance at this location.

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