Site Coordinator/Assistant Site Coordinator/Youth Teen Program Asst. - COMMUNITY SERVICES FOUNDATION

About Community Services Foundation

Community Services Foundation (CSF) provides the training and oversight of programs and services offered in managed housing community centers throughout the metropolitan Washington DC area.  CSF coordinates partnerships that provide programs and services that have been identified by the owner and residents.  CSF youth programs offer afterschool and summer enrichment activities that include homework assistance; STEAM (science technology, engineering, arts and math) tutoring, digital literacy character education, health and wellness, journaling and public speaking, as well as services tailored to meet the needs of residents.  CSF also offers adult programs that range from job readiness to social recreational activities.

Community Services Foundation's (CSF) mission is to enhance the lives of residents living in managed communities by providing structured services, activities and programs for residents and the community. In support of its mission, CSF has established the following goals:

• Provide resident driven educational and social programs that are specifically designed to address the needs of each property
• Conduct property-based activities that enrich the quality of life for all residents
• Assist residents in the development and pursuit of their special interests and social needs and
• Promote community empowerment while engaging in activities that stimulate self industry and creative development

Mission:

Community Services Foundation (CSF) envisions a world where property-based programs enhance the lives of residents and prepare them for a happier and more productive future with an improved quality of life.

We have various site locations to fill positions for Coordinators and Program Assistants(part-time). Our locations include:

Brookland Manor Community Center 2525 14^th Street, NE Wash, DC

Central Gardens I 6804 Cindy Ln Capitol Heights, MD

Central Gardens II 6804 Central Ave Capitol Heights, MD

Forest Heights Elementary 200 Tablet Dr Oxon Hill, MD

Frederick Douglass 1427 Cedar St SE Wash DC

Glenarden Community Center 7941 Johnson Ave Glenarden, MD

Glenreed Community Center 3201 Reed St Lanham, MD

Glenview Learning Center 7987 Nolpark Court #101 Glen Burnie, MD

Holly Springs Meadows 5521 Marlboro Pike Forestville, MD

King Towers 1220 12th St NW Wash DC

Langdon Park 2428 Corning Ave Fort Washington, MD

Millwood Townhouses 1418 Karen Blvd. Capitol Heights, MD

Park Naylor 2574 Naylor Rd. SEWash, DC

Pleasant Homes 6810 Greig St Seat Pleasant, MD

Queenstown 3103 Queens Chapel Rd. Mount Rainier, MD

Rock Creek Terrace 12630 Veirs Mill Rd Rockville, MD

Shady Grove 16125 Crabbs Branch Way Deerwood, MD

Summer Ridge 1837 Belle Haven Dr Landover, MD

The Willows 429 West Diamond Ave Gaithersburg, MD

**Specify first choice and second choice location within the employment application**

Site Coordinator (Part-time M-F)

 The Site Coordinator will assist Community Services Foundation to accomplish its mission and vision. The position focus includes ensuring that Community Center’s programs and services are executed as directed.    

The Site Coordinator is responsible for the supervision of the Assistant Site Coordinator and adhering to the guidelines and regulations established by Community Services Foundation.   

Duties and Responsibilities include: 

• Oversees program implementation for the property following CSF guidelines. 
• Conducts resident surveys to identify the needs of the community for CSF to develop recreational/social programming and special events to meet these needs ---inclusive of youth, teens, adults and seniors programs, (if applicable). 
• Conducts outreach on the property to establish, maintain and strengthen relationships with residents and maintain maximum participation in all activities. 
• Oversees onsite staff and volunteers inclusive of submitting timesheets and performance evaluations. 
• In conjunction with the CSF program team, helps prepare monthly schedules of Center programming and special events. 
• Submits weekly vendor reports, monthly reports, and newsletter for review and approval 
• Orders program and office supplies for approval and processing. 
• Oversees CSF’s vetted vendors for activities in the applicable youth, teen, adult and seniors programs. 
• Prepares bulletin boards to reflect programs, holidays, upcoming programs, etc. 
• Prepares and maintains participants’ attendance records, program reports and data for grant compliance reports, if applicable. 
• Conducts parent meetings and resident meetings, as determined. 
•  Enforces rules and regulations of the Center with the residents and vendors. 
• Utilizes good judgment with participants, residents, rental office staff, investors, and community partners. 
• Ensures confidentiality of residents and sensitive staff matters. 
•  Ensures that the Community Center is kept neat and requests maintenance repairs and janitorial cleaning, as needed of the Community Manager. 
• Reports all suspected youth and adult abuse and incident reports to CSF Office and appropriate agency. 
• Prepare and maintain participants’ attendance records, program reports and data for grant compliance reports, if applicable. 
• Enforces rules and regulations of the Center with the residents and vendors. 
• Utilizes good judgment with participants, residents, rental office staff, investors, and community partners. 
• Performs other related tasks and duties as requested and assigned. 

Requirements: 

• Associate’s Degree preferred (Bachelor’s Degree a plus) in Recreation, Elementary Education or related field; 
• and/or two (2) years of experience developing and/or implementing recreational/social programs, preferably with some supervisory experience. 
• or any equivalent combination of related education, training and experience. 
• Knowledge of the rules and regulations governing the conduct of recreational programs/events and field trips. 
• Ability to communicate effectively orally and in writing. 
• Ability to plan and supervise the work of subordinates and volunteers. 
• Ability to plan and implement programs for all ages. 
• Ability to visually inspect facilities for repairs. 
• Ability to initiate programs and evaluate their effectiveness. 
• Ability to establish and maintain effective working relationships with staff, businesses, schools, and residents. 
• Demonstrated knowledge of Microsoft Office Suite, Word, Excel, PowerPoint, Microsoft Outlook and Adobe. 

Assistant Site Coordinator (Part-Time M-F)

The Assistant Site Coordinator will assist Community Services Foundation to accomplish its mission and vision. The position focus includes ensuring that Community Center’s programs and services are executed as directed.  

The Assistant Site Coordinator is responsible for the day-to-day operations for all programs and adhering to the guidelines and regulations established by Community Services Foundation. 

Duties and Responsibilities include:

• Maintains confidentiality and utilizes tact and good judgment with participants in order to uphold community center rules and regulations.
• Answer phone calls and greet all participants in a positive and professional manner.
• Establish a working relationship with coworkers, participants and parents.
• Provides assistance as a tutor, mentor and chaperone. 
• Provide supervision and leadership for all activities inside and outdoors related to youth/teen programs.
• Maintains daily attendance through sign in sheets; prepare bulletin boards to reflect program activities, implement educational sessions related to schoolwork, and assist with planning events.  
• Assist with the preparation of submitting timesheets, monthly reports, newsletters, vendor reports, and all other reports required as requested.
• Assists the Community Center Site Director in maintaining its enrollment capacity with all youth/teen programs.  
• Assist in recruiting new participants through advertisement and special events.
• Maintains an open line of communication with the Community Center Director acknowledging all work-related issues.
• Assists Site Director with strategies and activities to implement all activities in programs in order to increase parental participation.
• Reports all suspected abuse situations to the supervisor and appropriate agency.
• Conducts safety evacuation drills monthly.
• Utilizes good judgment with participants, residents, rental office, investors, and community partners.
• Ensure compliance with regulations and internal policies
• Performs other related tasks and duties as requested and assigned.

Requirements:

• Associate’s Degree preferred (Bachelor’s Degree a plus) in Recreation, Elementary Education or related field;
  • and/or two (2) years of experience developing and/or implementing recreational/social programs, preferably with some supervisory experience.
  • or any equivalent combination of related education, training and experience.
• Knowledge of the rules and regulations governing the conduct of recreational programs/events and field trips.
• Ability to communicate effectively orally and in writing.
• Ability to work as a team member with co-workers and volunteers.
• Ability to assist with planning and implement programs for all ages.
• Demonstrate proactive approaches to problem-solving with strong decision-making capability
• Proficient in MS Office, equivalent databases and software
• Ability to work some flexible hours

Youth and/or Teen Program Assistant (Part-Time M-F)  

 Community Center Youth/Teen Program Assistant Position, under the supervision of Community Center Site Director, the position coordinates the day-to-day youth/teen operational activities of a community center. The position acts as a liaison between the community center and program participants. Duties typically include program marketing, implementation and reporting. 

 Duties and Responsibilities include: 

• Provides administrative support in the development, implementation, and marketing of all youth/teen programs.  
•  Serves as a principal liaison between program participants and community center on day-to-day programmatic, operational, and administrative issues; meetings, special projects, and problem resolution. 
• Oversees the implementation of the CSF Mentoring Program includes serving as a mentor to participants, recruiting
• volunteers and coordinating meetings with the families of youth 
• Helps monitor community center revenues and expenses for cost effectiveness of programs. Receives financials when Community Center Site Director is unavailable 
• Assist with the collection of site specific data and statistical information 
• Performs or delegates clerical and administrative support tasks, including creation, typing, and editing of program correspondence, reports, and other publications.  
• Performs miscellaneous job-related duties as assigned. 

Distinguishing characteristics include:  

• Independent coordination of all day-to-day aspects of a community center; 
• Program planning, implementation, and monitoring; 
• Implementation of effective operational/administrative policies and procedures specific to the achievement of the objectives of the community center; 
• Writing, editing, and publication of marketing, promotional, and/or educational materials and integrated reports specific to the community   center; 
• Day-to-day team interaction with, liaison between, and coordination of a wide range of internal and external constituencies involved in program activities. 

Minimum Job Requirements:  High School diploma or 1 to 3 years’ experience directly related to the duties and responsibilities specified.  

 KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to make administrative/procedural decisions and judgments. 
• Ability to lead and train staff and/or volunteers. 
•  Record maintenance skills. 
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.     
• Ability to gather and analyze statistical data and generate reports. 
• Knowledge of finance, accounting, budgeting, and cost control procedures.  
• Knowledge of communication principles, media, and marketing techniques. 
• Basic writing and editorial skills.  
• Ability to coordinate and organize meetings and/or special events. 
• Skill in organizing resources and establishing priorities.  
• Clerical, word processing, and/or office skills. 
•  Skill in the use of personalcomputers and related software applications.  
• Ability to interact with program participants and/or staff in a team environment. 

Qualifications:  To perform these positions successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:  Primary site hours range from 1pm-6pm Monday-Friday with either a three(3) hour or four(4)hour work shift depending on the site location. Hours in the summer months are Monday-Friday from 9:00-6:00 and schedules may shift to start earlier, end later, or involve weekend work based on business needs, workload, and other factors.

While performing the duties of this job, the employee is regularly required to read, write, talk and hear.  The employee frequently is required to sit; use hands/fingers to handle or feel (e.g. type, write, etc.); and reach with hands and arms.  The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20+ 

pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Must have reliable transportation and ability to meet attendance/punctuality requirements and to facilitate on-site visits to properties (10% travel estimated).

COMMUNITY SERVICES FOUNDATION IS AND EQUAL OPPORTUNITY EMPLOYER