Site & Clinical Manager - VitalSkin Dermatology

Position available starting January 1, 2025

VitalSkin Dermatology in Chicago, IL (Lakeview) is seeking a Site & Clinical Manager to ensure that the workflow of the office (including the clinical team) is functioning correctly, staff and providers have the resources they need to serve the patients. This role will also include Medical Assistant coverage, duties, and oversight as needed. The manager will report to the Director of Operations.

Minimum Qualifications

• 2+ years leadership experience in Medical office or other healthcare setting
• 2+ years as a Medical Assistant
• Must possess critical thinking skills, flexibility and a positive attitude
• Strong organizational skills
• Strong verbal and written communication skills

Preferred Qualifications

• 4+ years leadership (manager, supervisor, etc) experience in Medical office or other healthcare setting
• 2+ years as a Medical Assistant in a Dermatology setting
• Experience growing patient volumes

Physical Requirements

• Prolonged periods of sitting/standing and working at a computer
• Must be able to lift up to 15lbs at times

Specific Responsibilities

• Conducts staffing (recruitment) interviews
• Monitoring the training and development of all new hires
• Conducts introductory period meetings to review performance (weekly)
• Review clinical schedules daily to assure accuracy
• Perform performance coaching for staff
• Scheduling of staff, including PTO coverage
• Create and adjust provider templates/blocks as directed by physician site leader
• Monitor task queue for outstanding items
• Monitor daily patient flow, assisting when needed
• Contact resources for equipment maintenance or replacement
• Assist in building maintenance or repairs
• Ordering of clinical/clerical supplies
• Support monthly/quarterly inventory documentation
• Facilitator of daily huddles
• Mail distribution
• Ensure end of day function are completed including daily batch closing and bank deposits
• Main back up while PM is out of office
• Other duties as assigned by the PM
• Promotes Core Values as a team leader

CORE VALUES OF VITALSKIN DERMATOLOGY

Having fun. We celebrate success and failure, we find humor in our daily lives, we create a fun atmosphere, and we enjoy being together.

Being a team. We care for one another and build each other up, we embrace diversity and inclusion, we collaborate, and we serve one another – forming a strong family bond.

Being resilient. We expect the unexpected, we embrace the need to change, `we are optimistic and grateful, and we are focused on our mission and vision.

Being accountable. We strive to provide value everyday; we use data to continually improve, we continually evaluate competing priorities, and we deliver exceptional results.

Being courageous. We are not afraid to be vulnerable, we have ideological debates, we rise to the challenge, facing problems head-on, and we make the tough decisions.

Being entrepreneurial. We have an owner’s mentality, we set high goals, we strive to be a leader in our industry, and we manage our business and financial risk.