You will: 

• Provide expert product selection assistance and design advice to our showroom customers.  

• Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing. 

• Provide hospitality and warmly welcome each customer. 

• Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide. 

• Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward. 

• Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability. 

• Use sales reports and sales forecasting tools to meet or exceed established sales targets. 

• Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process. 

• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure. 

• Keep showroom clean, neat, current, stocked, and safely displayed. 

• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships. 

About You: 

• High school diploma or equivalent 

• Minimum 2+ years in customer service and sales, plumbing showroom sales preferred 

• Knowledge of kitchen and bath design trends 

• Knowledge of products sold in the showroom preferred 

• Experience using Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendar, to create, analyze reports 

Our ideal candidate will also: 

• Possess outstanding customer service and verbal/telephone communications skills. 

• Demonstrate deep product knowledge and kitchen/bath trends to answer customer questions and identify opportunities to upsell or cross sell. 

• Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale. 

• Be able to build influential relationships and trust with key vendor partners. 

• Be able to build positive working relationships and inspire teamwork with co-workers. 

• Be able to plan, organize, and multi-task. 

• Be able to learn and operate the computer related systems used to process orders. 

• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. 

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.  In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.  In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week): 
 

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)

EEOC Statement

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status.  Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.  Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement