You will: 

• Provide expert product selection assistance and design advice to our showroom customers.  

• Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing. 

• Provide hospitality and warmly welcome each customer.

• Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide.

• Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.

• Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.

• Use sales reports and sales forecasting tools to meet or exceed established sales targets.

• Enter sales orders and bids, expedite purchases, and stay engaged with customers from the beginning to the end of projects. 

• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

• Keep showroom clean, neat, current, stocked, and safely displayed. 

• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You: 

• 1+ years’ experience in customer service or sales, plumbing showroom sales preferred

• Knowledge of products sold in the showroom preferred  

Our ideal candidate will also:  

• Have 3 or more years of experience in a showroom or outside plumbing, hardware, and/or lighting sales.
• Be knowledgeable and up to date on kitchen and bath design trends.
• Be able to plan, organize, and multi-task job requirements while manning the showroom individually.
• Have experience working with a variety of customers including homeowners, designers, builders, and remodelers.
• Possess a book of business and leads to call on.
• Be able to effectively plan and organize your daily tasks to better serve the customer.
• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
• Demonstrate outstanding customer service and verbal/telephone communications skills.
• Have a self-generated drive to succeed and grow your customer base.
• Demonstrate a deep product knowledge related to kitchen/bath trends and be able to answer customer questions and identify opportunities to upsell or cross sell.
• Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
• Be able to build influential relationships and trust with key vendor partners.
• Be able to able to establish and maintain positive working relationships and inspire teamwork with co-workers.
• Be able to learn and operate the computer related systems used to process orders (Solar Eclipse).
• Read, write, speak and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals and be comfortable enough with common math to cost, price, and deliver a product to a customer.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.  In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.  In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week): 
 

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)

EEOC Statement

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.  Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement