Showroom Manager - Design Assistant at McManus Kitchen and Bath

High-end remodeling company searching for a Showroom Manager & Design Assistant.

You’ll be responsible for answering phones, scheduling appointments, managing the receiving of customer orders, and general office/showroom management.

Applicants should be extremely thorough, possess excellent communication skills, and have some background in sales and customer service.

Examples of good candidates:

Candidates need to be organized and able to manage multiple projects at a time. Experience in construction and design is a big plus.

• Showroom salesperson interested in kitchen and bath design with strong administrative skills
• Junior designer looking to gain experience and eventually get promoted to designer
• Office administrator for a construction company with a strong interest in kitchen and bath design

Soft Skills for this role:

This role often requires task switching between long-term tasks and immediate ones like answering the phone or greeting a client when they walk in the door.

• Good communication skills
• High-level organization skills
• Active listener who can adapt to different communication styles
• Detail-oriented and timely with deliverables, Good follow through, and follow-up
• A thirst for continuous improvement & learning

Hard Skills for this role:

This role requires expertise and demonstrable skills in design and construction.

• Excel / Google Sheets
• CRM software
• Knowledge of NKBA design standards
• Knowledge of basic construction techniques

Compensation:

We provide very competitive salaries with significant year-end bonus opportunities. We also provide health insurance, 3 weeks of PTO, 14 paid holidays, and a paid week off from Christmas to New Year.

$52,000 - $55,000 yearly

• Facilitate communication between our customers and team to ensure customer satisfaction
• Coordinate any company parties, necessary appointments, or travel
• Increase productivity by creating record-keeping procedures for customer data filing systems
• Buy materials for the office when necessary

• Receiving and management of customer orders
• Assist designers with ordering, job folders, and other admin tasks

• Customer service experience in our industry is preferred
• Navigates computer programs with ease to provide a quick front-desk experience for customers
• Enjoys talking with customers and can communicate through verbal and written channels
• Shows ability to quickly finish very detailed work

McManus Kitchen and Bath is a boutique design-build remodeling company specializing in kitchen, bath, and whole home remodels and additions.

The customer experience is very important to us, we want every client to enjoy their project from start to finish.

As a team, we value excellence and strive for continual improvement and honing our craft. We work hard during set hours but also believe in balance so we do not work weekends and we offer generous PTO, sick leave, and paid holidays.