Showroom General Manager - L & JG STICKLEY, INC.

SHOWROOM GENERAL MANAGER

With over 120 years of manufacturing high-end, collector-quality, American-made furniture, and nearly as many years as a furniture retailer, L & J G Stickley, Inc., is the proud employer of almost 900 talented individuals. We have three manufacturing facilities and thirteen Showrooms. As a part of our growth strategy, we are seeking a General Manager at our Brookfield, CT showroom to join our team!

Position Overview:

The Showroom General Manager will also establish and nurture Stickley organizational culture, lead showroom operational activities, maximize showroom sales opportunities, and effectively implement company programs in support of company initiatives.

Primary Responsibilities:

• Lead a culture of customer and employee satisfaction in their assigned showroom by providing leadership, direction, and support to Stickley retail showroom employees
• Full profit and loss responsibility for your assigned Stickley retail location
• Understand the local market to improve showroom sales performance by analyzing market data in order to identify trends and gaps influencing sales and customer service
• Demonstrate a high degree of integrity, business ethics, and commitment to organizational goals
• Effectively communicate to all levels of the organization and ensure planning and showroom sales, operational activities/business plans are effectively organized to drive positive results
• Conduct short range and long term business planning to assist in meeting objectives
• Set aggressive goals to ensure achievement of sales and income plans targeting at minimum annually at 95% or greater
• Ensure all employees understand the goal of driving sales, and create an excellent selling culture by conducting individual and team-oriented sales training and coaching with direct reports on a regular basis
• Seek opportunities to develop others when planning goals and reviewing performance, and provide timely feedback, coaching, and recognition
• Analyze, plan, and recommend sound showroom staffing plans based on actual and forecasted financial performance
• Make sound hiring recommendations to Director of Retail Showrooms, Vice President of Retail & Merchandising, and Executives
• Understand and ensure the effective execution of Stickley operations through staff development and training including but not limited to: all computer operating systems, sales order entry, delivery, and add on sales programs
• Work to improve Stickley's competitive advantage by identifying and effectively addressing trends that affect the customer shopping experience and showroom operations by making changes and corrections to staffing, process, and systems as necessary to support a culture of continuous improvement

Requirements & Qualifications:

• The ideal candidate will have 3 to 5 years of Vertically Integrated Retail leadership success and Direct To-The-Trade design experience.
• Ability to apply basic mathematical concepts such as adding, counting, subtracting, multiplying, dividing and knowledge of weights and measure, utilize measuring tools such as tape measures and other measuring devices to sufficiently handle job tasks.
• Understand and respond appropriately to basic customer and employee inquiries.
• Read, write and communicate using English language sufficient to perform job functions. (Other preferences given for special language skills when there is a business need).
• Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them.
• Ability to operate facility equipment as required in assigned area including, but not limited to telephone, computers, copiers, fax machines, etc.
• Satisfactorily complete all Stickley Learning & Development requirements

Work Schedule:

Requires morning, afternoon and evening availability any day of the week, including weekends; Generally scheduled for 40 to 50 hours; more hours may be required based on the needs of the business.

Benefits:

We offer a competitive compensation and a comprehensive benefit package that includes:

• Flexible Paid Time Off, Holidays, Health, Prescription and Dental Insurances
• Company Paid Life Insurance, Long Term Disability
• 401(K) Retirement Plan
• Flexible Spending Account
• Generous Employee Discount
• Phone Stipend

The compensation range provided in this job posting is a general guideline. When extending an offer, Stickley considers factors including but not limited to the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Stickley is an equal opportunity employer committed to diversity and inclusion.