Shop/Warehouse Manager - Housley Communications

We are looking for an experienced and reliable Mechanic Shop Manager to join our team and oversee the day-to-day operations of our shop. If you're passionate about the automotive industry and possess strong leadership and management skills, we want to hear from you!

Job Description:

As the Mechanic Shop Manager, you will be responsible for managing the operations of the shop, ensuring high standards of customer service, overseeing the repair team, and maintaining a safe and efficient work environment. You will play a key role in developing and executing shop goals and will be expected to drive both performance and customer satisfaction.

Key Responsibilities:

• Supervise and manage a team of mechanics and technicians, providing guidance and support as needed.
• Oversee daily shop operations, including scheduling, work assignments, and ensuring all tasks are completed on time.
• Ensure high standards of quality and workmanship on all repairs and services.
• Manage inventory, order parts, and keep track of materials and supplies to maintain efficiency.
• Implement and monitor shop safety protocols and ensure compliance with all health and safety regulations.
• Handle customer inquiries, estimates, and complaints professionally and efficiently.
• Monitor shop performance, identifying opportunities for improvements in productivity, customer satisfaction, and profitability.
• Prepare reports on shop activities, financial performance, and workforce productivity.
• Maintain a clean and organized work environment in the shop at all times.
• Ensure proper training and development opportunities for staff.
• Collaborate with the senior management to develop shop budgets and financial plans.

Qualifications:

• Experience: 3+ years of experience in automotive repair and/or shop management.
• Skills: Strong leadership and team management skills; excellent problem-solving and decision-making abilities.
• Technical knowledge: In-depth understanding of automotive repair processes, systems, and equipment.
• Customer service: Strong customer service skills with the ability to communicate effectively with both customers and staff.
• Education: High school diploma or GED required; additional technical or management training is a plus.
• Physical Demands: Ability to stand for long periods, lift heavy objects, and work in a noisy, fast-paced environment.

Compensation and Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Retirement savings plan (401k).