Shop Foreman - Siddons-Martin Emergency Group

Employee-owned company!

Company Sponsored Benefits:

Medical (PPO & HSA), Dental, Vision, STD

Com...

The Shop Foreman must be able to clearly demonstrate their ability to set and reach performance goals set forth by the owner/operator.

High school diploma or equivalent

5 Plus years with experience in an automotive service related industry

Experience within Fire and Emergency related industry

Must hold and maintain both EVT Master Tech and Pierce Master Technician status or obtain within one (1) year of hire/transfer 

Proven track record of success

Excellent communication skills both verbal and written

Exceptional organizational methods (Work area, Safety, Tool & Equipment Organization)

Possess exceptional leadership and motivational skills

Dedication to customer service and business success

Ability to engage in and maintain positive relationships with employees and customers

Computer skills: Must be proficient with Microsoft Outlook Email, Microsoft Word & Excel programs as well with any company provided software

Must demonstrate the ability to review performance goals with all employees designated within his/her service facility and instruct on areas in need of improvement.

Education and/or Experience

High School Diploma or GED

Clean driving record with or able to obtain a Class B non-exempt CDL driver license or obtain within six (6) months of hire/transfer

3 to 5 Plus years with experience in an automotive service related industry

Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry

Certificates, Licenses, Registrations

EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications or obtain within one (1) year of hire/transfer

Dedication and Passion to achieve 100% Customer Satisfaction:

At all times the Shop Foreman is to strive for 100% customer satisfaction. This includes a commitment to customer courtesy, taking the time to be certain that the customer clearly understands his or her options, your recommendations, warranties offered, estimates provided, invoices provided, methods of payment and value and the benefits he or she may receive from our services.

The Shop Foreman clearly understands that in circumstances which may arise were certain issues may be unclear to a customer, he/she is to advise the customer that he/she will look into a prompt resolution, discuss with management and follow up with immediately with a defined explanation.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.