Shipping Clerk - Shields Health Solutions
Springfield, MA
About the Job
At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a 'Great Place to Work' four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.
Improving lives and elevating performance are at the heart of everything we do. That's why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.
Job Purpose:
Prepare orders for delivery to clinics and patients' home containing medications that require temperature sensitive packaging and special handling. Collaborate/communicate with liaisons, pharmacy staff, and common carrier to ensure packages are delivered as promised. Per endorsement from pharmacy manager, incumbent may elect to participate in pharmacy technician training program.
Job Duties:
- Verify rx order matches listed medication on delivery ticket
- Ring Rxs through POS and charge appropriate payment method
- Package orders using appropriate supplies
- Enter shipping information in UPS WorldShip and Dynamex with attention to detail.
- Track packages to confirm delivery
- Investigate and communicate with staff regarding delivery issues
- Obtain clarification and give feedback on incomplete delivery slips
- Organize packages based on delivery type
- Deliver clinic administer medication to other on-site pharmacies
- Other duties as assigned.
Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must
Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data
Experience/ Education:
Required Licensure/Certification: Successful completion of pharmacy technician trainee exam (if applicable)
Years of Experience: 0-12 months.
Education: High school diploma or GED required
I have received, reviewed, and fully understand the job description for Shipping Clerk. I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described.
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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.