Shift Residential Specialist - 2nd Shift - Daybreak

RESIDENTIAL SPECIALIST (FT) SUMMARY:

Supervises the general activities of residents within Daybreak. Maintains the cleanliness of the Daybreak shelter and provides support and guidance for Daybreak residents by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Responds to youth who walk into the shelter and to youth and adults who call on the hotline telephone.

Engage clients, providing daily face-to-face crisis intervention and stabilization services, according to agency's productivity standards. Document notes in CareLogic before the end of the shift.

Completes Intake Interview and termination forms for youth entering and exiting the shelter during shift. Document shift events in daily log, prepares and maintains accurate records, as needed, UR and other forms that may be required in CareLogic or for PQI as assigned and as required. Ensures proper communication between shifts, Shelter staff and on-call personnel by phone or email when necessary.

Provide timely documentation, of all paperwork for the client's record per OhioMHAS standards and meets productivity goals as established for the program an individually, according to agency protocols, standards, and expectations. Keep track of individual productivity for supervisory purposes.

Coordinates with the Shelter staff on all activities, such as contact with parents and other agencies.

Provides guidance and coaching for youth as assigned including information, referral, outreach, advocacy, and linkage with educational, employment, financial, housing, counseling, medical and other social resources in the community.

Performs CareLogic, HMIS and other data management systems support duties as needed and as assigned.

Maintains order and cleanliness of the house on a daily schedule and, if on night shift, ensures that house is secure and free of unauthorized persons.

Supervises, assists, and participates with residents in scheduled activities (i.e., groups, chores).

Apply CPI, TIC, CI and other trainings knowledge and techniques and maintains limits using natural and logical consequences as described in the Shelter Procedures Manual.

Utilizes the therapeutic milieu model to assist in managing the behaviors of self and youth.

Ensure that Crisis Intervention, Red Cross, CPI and CPR training are all up to date annually.

ADDITIONAL DUTIES AND RESPONSIBILITIES include the following.

Other duties as assigned

GENERAL DAYBREAK DUTIES:

Assumes an advocacy and leadership role which exemplifies the belief in the potential of the client, where applicable.

Ensures all duties set by agency's guidelines and programs policies and procedures are completed on time and as assigned.

Meets weekly and/or as assigned with Supervisor.

Notifies supervisors of potential or real emergencies including criminal activities, high risk behavior, mental health emergencies, health emergencies or other activities that impact safety, security, and public relations, where applicable.

Models professional behavior and actively contributes in a positive manner and demonstrates constructive positive problem-solving strategies and openness to others' opinions.

Refrains from engaging in dual-relationships or any other ethical boundary with clients to ensure and protect client's rights and consults with supervisor when there might be a risk of these situations, where applicable.

Refrains from engaging in negative or counterproductive behaviors and attitudes and strives to keep the well-being of co-workers and clients at the forefront.

Demonstrates appreciation, understanding and trust in the work of his/her colleagues.

Attends training/agency meetings, as scheduled. Responsible for completing all required trainings needed to comply with Daybreak policy. Maintains appropriate in-service training hours by attending conferences, workshops and training that are relevant to the job description and assignment tasks.

Adheres to and upholds agency's Mission, Core Values, attendance policies and procedures and maintain and contribute to positive customer relations-both internally and externally (clients, staff, vendors, donors.)

Attends All-Staff meetings each year

Drives Daybreak vehicles, when necessary, where applicable.

SUPERVISORY RESPONSIBILITES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED) plus 5 years' related experience or AA plus 2 years' related experience or BA.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of clients or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

COMPETENCIES-SKILLS AND ABILITIES

Valid Ohio Driver's License

Safe driving record per Motor Vehicle Record check

Current automobile insurance coverage

Current CPR/FA certification

Good verbal and written communication skills

Computer skills

Ability to work with minimal supervision

Ability to work well as a member of a team

Ability to follow direction in a timely and concise manner

Good organizational skills

Ability to communicate with peers, supervisor, administrative staff, and Board of Trustees effectively and professionally.

OTHER QUALIFICATIONS

Time Management

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit use hands to finger, handle or feel and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.