SHIFT MANAGER - WEN National Holdings

NOW HIRING MANAGERS!!!!

COME JOIN OUR TEAM TODAY!!!

19005 Middle Belt rd Livonia, Mi 48152

We offer great benefits such as Health Insurance, Dental & Vision insurance along with Life insurance, short term disability, & Vacation time!

We offer competitive pay with flexible availability!

Come Join our team today!!

Shift Manager:

$15.00-$17.00 hourly

Job Description:

• As a Shift Manager you will be responsible for assisting the execution of daily operations activities.
• Train, monitor and reinforce food safety procedures to crew members.
• Act as a cash manager as needed, including setting up cash registers to open and verify cash at close.
• Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
• Work with restaurant management team to train, develop and communicate with crew members and team trainers through team huddles, manager meetings, etc. Supervise crew members and team trainers in a way that maximizes retention.
• Supervise, coordinate, and delegate the execution of operations tasks and ensure compliance with all company policies and procedures to Delight Every Customer.
• Work with restaurant management team to ensure quality, production and service standards are met and to create a safe, efficient, and professional environment for customers and other employees.
• Help execute appropriate shift specific procedures according to daily operations plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
• Follow up and ensure resolution of Voice of the Customer issues as needed.

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