Shift Manager - RaceTrac
Fort Myers, FL 33912
About the Job
Job Description:
Responsibilities:
- Provide courteous, frictionless, and elevated experience for guests
- Foster positive and professional relationships with co-workers and guests
- Communicate respectfully and maintain a consistent team-oriented attitude
- Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
- Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
- Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
- Ensure that all food offers are available
- Ensure the store is clean and fully stocked to provide an elevated guest experience
- Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
- Clean food preparation areas and equipment to RaceTrac standards
- Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
- Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
- Lead the coaching, training, and assessment of direct reports while adhering to operational standards
- Provide feedback and recommendations on employee performance and development to the General Manager
Qualifications:
- High School Diploma or GED in progress or completed
- 2-3 years’ work experience preferred
- 1+ years management experience preferred
- Previous experience working in high-volume, guest-focused, transactional environment preferred
- Excellent written and verbal communication skills
- Takes initiative
- Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
- May be required to obtain and maintain food handler permit, based on local or state requirements
- May be required to obtain and maintain alcohol server permit, based on local or state requirements
Source : RaceTrac