Shift Leader - Mazzios LLC Group

 Shift Leaders provides direct supervision and ensure all crew members work efficiently and effectively during their ...Knowledge, Skills & Abilities

Excellent communication and interpersonal skills.

Proven leaderships and decision-making skills.

Excellent guest relations skills and tact.

Ability to work as a part of a team and collaborate effectively.

In depth knowledge of Mazzio’s operational procedures.

Understanding of relevant health and safety regulations.

Comfortable with workplace technology, POS systems, etc. 

Basic math skills.

Ability to manage, direct and correct crew members. 

Experience/Education & Certification/Licenses

Shift Leaders must pass the Mazzio’s Comp 1 Test before running a shift as manager on duty.

The position may require a Food Handler’s permit and/or Foodservice Sanitation Certification and/or other individual compliance permits, certificates, or licenses dependent upon the laws of the city or county in which the restaurant is located.

Preferred valid driver’s license with valid personal vehicle insurance.  Must have a driving record that meets the standards set forth by Mazzio’s insurance carrier. 

Physical Demands

Physical Strength and Stamina Demands:

The Shift Leader exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly in the performance of activities. Force includes push/pull/lift. The Shift Leader is required to perform most work from a standing position.  Work may involve frequent walking, intermixed with sitting for brief periods of time. Work requires stamina to perform duties for extended periods of time typically comprised of 8-12 hour shifts and frequent “split shifts” (4-6 hours shifts with “off time” of 2-4 hours between shifts). Shifts encompass early morning, lunch, afternoons, dinner, and late night.

Physical and Sensory Demands:

Reaching, climbing, stooping, kneeling, crouching, handling, fingering, feeling, lifting, carrying, standing, walking, pushing, and pulling is required occasionally in the performance of functional duties.  Requires punctual, regular, and reliable attendance.  A sense of taste is required for this position to determine the quality of food products.

Working Conditions

A Shift Leader is mostly subject to inside environmental conditions, which are protected from the weather, but not necessarily temperature changes. The position provides occasional exposure to extreme heat with temperatures sufficiently high to cause marked bodily discomfort. Wet and/or humid conditions are present where they come into contact with water and other liquids. Subject to frequent washing of hands and arms.  Routinely operates kitchen equipment consisting of moving conveyor- type belts and rollers and rotating mixer hooks and slicing blades.

Machines, Tools, Equipment and Work Aids:

Adding machine, calculator, cash register, charts, computer terminal, diagrams, directives, documents, forms, keyboard, manuals, ovens, pen, pencil, publications, reference books, ruler, schedules, specifications, telephone, tape, and video recorders. 

Disclaimers: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  These statements are not an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

Mazzio’s, LLC is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employment actions based on race, color, religion, sex, national origin, age, marital status, disability, veterans’ status, or any other bases protected by Federal/State laws. 

This and all job descriptions for Mazzio’s, LLC are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.