Shift Leader - Sanctuary - Lutheran Social Service of New York

REPORTS TO: Director of Social Services

LOCATION: Sanctuary Facility

CLASSIFICATION:  Full Time

EXEMPT/NONEXEM...QUALIFICATIONS

EDUCATION:

Bachelor’s Degree Preferred.

EXPERIENCE:

Minimum of 2 years in a leadership role in human services, preferred.

Working experience with individuals and knowledge of issues related to immigration, asylum seekers, homelessness, HIV, substance abuse, mental illness, entitlements, and domestic violence.

SKILLS & ABILITIES:

Good spoken and written expression.

Strong leadership/team building/coaching skills.

Good time management skills, able to handle multiple tasks and assignments at once as well as adhere to the punctuality of a set schedule.

Able to establish therapeutic relationships with clients and positive working relationships within LSSNY and with external agencies.

Sensitive to intersectionality, different cultures, housing equality and a demonstrated ability to work within a social/racial justice framework.

Working knowledge of Microsoft Office (Word and Excel). 

Knowledge of CARES system a plus.

Bilingual English/Spanish required.

OTHER REQUIREMENTS:

Crisis intervention skills.

Familiarity with Health Insurance Portability and Accountability Act (HIPAA).

Willing to participate in continuing education.

DATE REVISED:  1/25/23