Shift Leader - The Cookie Plug
San Diego, CA 92126
About the Job
We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Responsibilities:
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
- Handling customer issues and employee disputes.
Requirements:
- High school diploma/GED.
- Previous experience as a Shift Leader or in a similar role in retail.
- Experience creating shift schedules.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
Benefits/Perks:
- Flexible schedules
- Competitive pay
- FREE Meal on days you are working
Cookies aren’t hard to find. In fact, when something becomes so common, they call it “Cookie Cutter”. All around the world cookies follow the same blueprint. At Cookie Plug, we realized that something new was long overdue. We stepped out of the kitchen and into the streets. There we were inspired by graffiti and street art, Paired with hip hop culture, the Cookie Plug brand was born. We then put a twist on cookies that has never been seen before. FAT, THICC, and BOMB AF.
Cookie Plug exploded onto the scene. In less than three years, 25 locations are slangin dope cookies that are baked fresh daily, with an experience that is unmatched.
Fresh out the oven! You know the smell. Created by using only the highest quality ingredients. Dropping a limited edition flavor every month, while servin’ up the G.O.A.T cookie, the OG Chocolate Chip, nonstop. It’s a vibe, combined with the finest cookies that you will find anywhere on the planet, that’s the Cookie Plug.