Shift Leader - Hardee's
Pembroke, NC 28372
About the Job
Shift Leader
Are you passionate about leading a team in a fast-paced environment and ensuring top-notch customer service?
The Shift Leader position at our Food & Beverage establishment offers an exciting opportunity to support the store management team in delivering exceptional service. As a Shift Leader, you will play a crucial role in training and coaching team members, maintaining operational standards, and driving a customer-focused culture. Join us and become a part of a dynamic team where you can enhance your leadership skills and grow professionally.
Responsibilities:
- Demonstrate and promote CKE Cultural Values to build a high-performing team
- Support the Performance Management process to ensure employee success
- Resolve customer issues and train employees in customer service standards
- Coach and hold the team accountable for operational procedures
- Ensure food safety standards are met during shifts
- Implement restaurant-level plans and marketing initiatives
- Execute cash/security, inventory, labor, and food control procedures
Qualifications:
- Minimum 18 years of age
- High School Diploma or GED preferred with 2+ years of restaurant experience
- Proficient in Microsoft Office software
- Flexible schedule including weekends and nights
- Strong teamwork, customer focus, accountability, and communication skills
- Adaptable to changing conditions and priorities
- Analytical, organized, and process improvement-oriented
Benefits:
- Flexible schedule
- Paid time off
- Health, dental, vision, and disability insurance
- Employee discount
- Paid training and mileage reimbursement
- Bonus pay
Location: Carolinas - Pembroke - 1501601 317 W 3rd St, Pembroke, NC 28372, USA
Join us as a Shift Leader and be part of a fun and rewarding work environment where you can lead a team to success!
We're glad you're here and interested in becoming part of our Team. Our people are the foundation of our business and our great service is what enables us to "Make Our Guests Happy."
We are proud of the fact that our people are the true stars of our company and our success. We look forward to meeting you!