Shift Leader - Chick-fil-A Joppa Road

Do you have leadership experience and are looking for a great opportunity to impact others and lead a team?

Join us as in a leadership role at Chick-fil-A Joppa Road. This hands-on management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth and has room for advancement in our restaurant.

A leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. 

Position Type: 

• Full-time and Part-time 

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities (must reapply each year)
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• At least 18 years old upon hire date
• 1+ year(s) of leadership experience leading a team of five or more people
• Reliable and timely transportation to and from work
• Available to work a variety of shifts to include daytime, swing, evenings, and weekends (Friday/Saturday)
• Ability to work 35-40 hours per week
• Ability to work in a fast-paced environment
• Ability to stand for long periods of time
• Strong people skills with a desire to serve and work alongside fellow Team Members
• Strong commitment to superior customer service
• Ability to address and manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.