Shift Leader - Tropical Smoothie Cafe
New Iberia, LA 70560
About the Job
ESSENTIAL FUNCTIONS
Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes
Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.
Knowledgeable and proficient in each position within the cafe.
Successfully completed the Café Basics Training Program and Certified Trainer Program.
Ensures each station is operating to Tropical Smoothie Cafe’s standards.
Trains and coaches crew members during each shift to ensure brand standards are upheld.
Uses tools to accomplish goals, manage labor and control inventory.
Performs any additional tasks necessary to run the cafe.
Requirements:
REQUIRED EXPERIENCE
Experienced Tropical Smoothie Cafe Crew Member.
Legally able to work within the State and Federal
guidelines.
PHYSICAL REQUIREMENTS
Continuous standing and walking throughout the duration of each shift.
Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out
trash.
Constant face-to-face interactions with crew members and customers.
Safely navigate in a fast-paced cafe environment.
Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
Most shifts are between six to eight hours, but this may vary.
Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and
may have additional opening/closing responsibilities.
Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
Fun, fast-paced, upbeat environment with no fryers!
Tropical Smoothie was born on a beach. There was no art on the walls, because we had no walls. The view was all the art we needed. That first blender was almost as loud as the surf. Fresh fruit came in by the basket, strapped to the front of our cruiser bicycles. Between volleyball games, walks in the sand and dips in the water – they lined up. And the smoothies poured out. We learned a lot on that beach. Most of all, we learned a better way to live. Take things easy, soak up the sunshine and be who you are. We learned the need to a getaway is not a once-a-year-thing – it’s an everyday thing. If we can inspire people to eat better and live better, if we can help the whole world feel a little more like that beach, then we will have done something pretty rad. That’s the idea. That’s Tropical Smoothie Café.