Shift Leader - City BBQ
Kentwood, MI
About the Job
Great BBQ helps us grow, serving and creating happiness is the goal. Whether you're looking for a fun, fulfilling job, or a career that takes you places, there's a way for you to thrive at City Barbeque. Whether you prefer a front- or back-of-house experience, there's a place for you on the team. City Barbeque teammates carve smoked-on-site meats, craft sides from scratch, and cultivate an atmosphere of genuine backyard hospitality in every joint, every day. No matter the role, the opportunities for growth are unmatched.
Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:
Job Summary: Shift Managers can perform and train all duties of joint teammates. They are responsible for shift supervision of teammates in successful day-to-day shift operations. They ensure great service and product quality for guests, they lead the team by example and are a role model of the standards and behaviors consistent with our values and culture.
We're looking for individuals who:
Summary of Key Responsibilities:
JOINT TEAMMATE PAY & BENEFITS
*for eligible teammates
QUALITY FOOD - MADE BY - QUALITY PEOPLE
Everyone likes to say it, but we really mean it: we're like one big family. After a taste of our incredible culture (not to mention the city's best barbeque), folks can't wait to join the team. City Barbeque teammates love to serve, have fun at work, and are eager to grow. We take care of our people with advancement opportunities, great pay and benefits, a dedication to work/life balance, and-of course-the best free food. Enjoy it all when you join the City Barbeque family.
City Barbeque participates in E-verify. To learn more, please visit: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:
- Safety First
- Treat others with integrity, fairness and respect
- Deliver quality without sacrifice
- Produce profit and cash flow for long-term value
Job Summary: Shift Managers can perform and train all duties of joint teammates. They are responsible for shift supervision of teammates in successful day-to-day shift operations. They ensure great service and product quality for guests, they lead the team by example and are a role model of the standards and behaviors consistent with our values and culture.
We're looking for individuals who:
- Have customer service experience in a retail or restaurant environment- 1 year required
- Act with integrity and honesty
- Exercise situational leadership successfully
- Resolve conflict professionally
- Demonstrate effective oral communication skills
- Collaborate with others well
- Effectively build teams
- Lead with positivity and appreciation
Summary of Key Responsibilities:
- Maintain regular and consistent attendance and punctuality
- Deliver backyard hospitality service to all guests by anticipating needs and overall store flow
- Fairly delegate tasks so that teammates can create and maintain the City Barbeque experience for the guests
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
- Organize opening and closing duties as assigned, ensuring food safety systems are executed and work stations are clean/safe
- Follow all cash management and cash register policies, including those for cash handling, safety and security and ensures proper cash management practices are followed by shift team
- Make certain that safety and security standards are emphasized and adhered to, and that teammates are trained in appropriate responses to unsafe situations
- Assist with new teammate training by positively reinforcing successful performance
- Communicate regularly with the General Manager to provide feedback on teammate performance during shifts and to remain current with store production goals
- Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates on shift to ensure operational excellence and to improve teammate performance
JOINT TEAMMATE PAY & BENEFITS
- Reviews (with opportunities for raises) twice a year
- Bi-weekly pay and Daily pay options*
- Up to $2,400/year in free BBQ
- 25% discount when off the clock
- Free uniforms and slip-resistant shoes
- Vacation pay*
- Holiday pay (four holidays paid - time and a half)
- 401(k) match up to 4% of salary*
- Annual scholarship opportunity (up to $3,000/year)
- Flexible scheduling
- Medical, dental, and vision insurance (after 60 days)*
- Paid basic life insurance*
- Voluntary life insurance*
- Short-term disability*
- Bereavement pay
- A variety of healthcare benefits and programs, including accident and hospital insurance, Health Savings Accounts, and more*
- Purchasing Power Credit alternative
- Access to City Cares, our teammate assistance fund, for qualifying instances of hardship or disaster
- Access to counseling and community resources via our Employee Assistance Plan
*for eligible teammates
QUALITY FOOD - MADE BY - QUALITY PEOPLE
Everyone likes to say it, but we really mean it: we're like one big family. After a taste of our incredible culture (not to mention the city's best barbeque), folks can't wait to join the team. City Barbeque teammates love to serve, have fun at work, and are eager to grow. We take care of our people with advancement opportunities, great pay and benefits, a dedication to work/life balance, and-of course-the best free food. Enjoy it all when you join the City Barbeque family.
City Barbeque participates in E-verify. To learn more, please visit: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Source : City BBQ