Shift Leader - Newk's Eatery
Gambrills, MD 21054
About the Job
We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Our Mission Statement::
We are uncompromising about quality from the kitchen to the table and our dedication to personal service. That's a passion shared by everyone you will meet at Newk's. We live for the tantalizing smells, sights, tastes and textures of meals that are made to perfection.
Requirements:
- High school diploma/GED.
- Previous experience as a Shift Leader or in a similar role in retail.
- Experience creating shift schedules.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
Responsibilities:
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
- Handling customer issues and employee disputes.
Benefits/Perks:
- Flexible schedules
- Competitive pay
- FREE Meal on days you are working
Newks is a part of the fast-casual segment of the restaurant industry. We provide great quality products with outstanding customer service. This is accomplished through mutual respect for each other and our commitment to operational excellence every day.