Shift Leader - Firehouse Subs

A Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. Shift Leaders are responsible for maintaining an organization’s high performance, quality and safety standards and guaranteeing customer satisfaction. 

As a shift leader, it is your responsibility to make sure every task is done completely and correctly. It is in a shift-leader’s job description to check over the work of crew members do to ensure it has been completed properly. Training is also a major aspect of being a shift lead. To have this position, you must be willing to train properly and thoroughly. 

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.

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