Shift Leader - Qdoba
Charlotte, NC 28202
About the Job
We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Responsibilities:
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
- Handling customer issues and employee disputes.
Requirements:
- High school diploma/GED.
- Previous experience as a Shift Leader or in a similar role in retail.
- Experience creating shift schedules.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
Benefits/Perks:
- Flexible schedules
- Competitive pay
- FREE Meal on days you are working
WE BELIEVE FLAVOR INSPIRES FLAVOR, WHICH IS WHY WE, CELEBRATE GUESTS LIKE YOU IN OUR MISSION TO MAKE THE WORLD A MORE FLAVORUL PLACE. WE BRING THE FRESH INGREDIENTS, AND YOU MAKE THEM INTO A MASTERPIECE. SO THANK YOU FOR INSPIRING US TO BRING OUR A GAME TO YOUR COMMUNITIES AND TO YOU.