Shift Leader - Dunkin'
Byron Center, MI 49315
About the Job
Shift Leader at Dunkin'
Are you a highly skilled and motivated individual looking for an immediate opportunity to join our Dunkin' team? Do you thrive in a fast-paced and dynamic environment? If so, we want to hear from you!
Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. With over 13,100 restaurants in 41 countries, we are a market leader in the food and beverage industry. As a Shift Leader, you will play a crucial role in coaching and motivating our Crew Members to deliver exceptional service and uphold our operational Brand standards.
Responsibilities:
- Support a respectful team environment
- Communicate shift priorities, goals, and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Create and maintain a guest-first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Skills and Qualifications:
- Fluent in English
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- At least 18 years of age (where applicable)
- High School diploma or equivalent, preferred
Why join our team?
- Flexible schedule
- Paid time off
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
Location: Dunkin #364096
If you are passionate about delivering an exceptional guest experience and want to be part of a fun and loving team, apply now!
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.