Shift Lead - Toppers Pizza

A Shift Leader is a Team Member in charge of providing direct supervision and ensuring everything runs smoothly during their shift. You’ll ensure that the restaurant is a safe place for Team Members to work and customer to visit.


ESSENTIAL DUTIES & RESPONSIBILITIES



+ Assign and direct daily duties for Team Members based on role, skills and shift needs


+ Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction


+ Uphold Toppers policies and procedures; provide feedback/coaching to Team Members as needed


+ Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes


+ Solve customer complaints quickly and with a smile


+ Provide feedback to Team Members in a positive manner


+ Train new Team Members on daily tasks


+ Balance cash draw and prepare deposit


MINIMUM QUALIFICATIONS


+ Must be legally eligible to work in the United States


+ Must be 18 years of age


+ Must have a source of reliable transportation


+ Previous quick service restaurant or supervisory experience


+ Serve-Safe/Local or State Food Service Certification preferred


PHYSICAL REQUIREMENTS         

Ability to meet the following physical requirements with or without reasonable accommodation:


+ Must be able to exert well-paced and frequent mobility for periods of up to five hours.


+ Must be able to lift up to 50 pounds.


+ Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.


+ Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.


In addition to Hourly Wage + TIPS, Team Members are eligible for:


+ Flexible Scheduling


+ Pay Advances through PayActiv.


+ Meal Discounts (70% While working/50% when not)


+ Free Uniform T-Shirt


+ Referral bonuses for bringing new members to our team


+ Rapid advancement opportunities – We offer a Manager–in–Training program with pay increase at each step of the training.


+ All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied**



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