Shift Lead/Shift Manager--AM/PM - Gethired

Full job description

CAN YOU DELIVER AMAZING?

If you enjoy a lively, fun environment and can deliver amazing, Tropical Smoothie Café is the place for you! We’re looking for megastars who embrace our belief and live the lifestyle that when you eat better, you feel better. The ideal candidate will have a fun and outgoing personality who will welcome new and existing customers to the brand. Be a part of something great and join our team today!

We are looking to add a Crew Leader to our Cranston location. The Crew Leader will assist in the development of the team, drive profitability and deliver unparalleled hospitality. The ideal candidate must lead with operational excellence and exceptional service, as well as uphold all brand standards.
CREW LEADER ESSENTIAL FUNCTIONS

• Interacts with crew members and customers using ‘Tropitude’ (Tropitude is our “mojo” and means having energy and creating a positive atmosphere).
• Delivers unparalleled hospitality to each customer.
• Has knowledge and proficiency in each position within the café.
• Has successfully completed the Café Basics and Certified Trainer Programs.
• Ensures each station is operating to Tropical Smoothie Café’s standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools (including Synergy Suite) to accomplish goals, manage labor and control inventory.

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant: 1 year (Required)
• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Work Location: In person