Shift Lead - Läderach North America

A Läderach Shift Lead is a brand champion who is passionate about providing a wonderful overall in-store experience. The ideal Shift Lead exudes strong leadership traits and aims to build a career in retail management.

General Duties Include:
• Delivering an outstanding customer experience, as well as a similar environment for the in-house team
• Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
• Leading various in-store tasks during each shift, exemplifying the store and brand standards
• Helping ensure the movement on the sales floor is flowing effectively
• Helping ensure product merchandising is done accurately
• Helping to lead the follow-through of all food safety protocols
• Targeting sales objectives and helping to achieve store compliance and loss prevention standards
• Participating in team meetings to discuss goals, progress and topics in need of improvement
• Other role-related duties as assigned by the Store Manager

Desired Qualifications Include:
• At least 2 years of experience in premium retail or similar fast-paced, customer-minded environment (preferably within the food industry), with increasing levels of responsibility
• Equipped with strong interpersonal skills and able to communicate effectively
• Reliable and flexible with scheduling (including the availability to work extended hours, weekends and holidays based on store needs)
• Quality-minded with keen attention to detail
• Passionate about chocolate

Compensation Include:

• Competitive hourly rate $16-$18
• Paid Time Off (vacation, holiday, sick, etc.)
• Optional 401K Enrollment
• Läderach Products Discount 50%
• Annual Bonus
• Premium Holiday Pay
• Medical – 80% contribution by Läderach of Employee Only plan and 50% contribution by Läderach of Family Coverage plan(s)
• Dental (we are a chocolate company after all )
• Vision – 100% covered by Läderach.
• Life – Läderach covers up to $25K of Life Insurance (option to go up to $150K
• Coaching and training
• Employee Assistance Program
• Additional discounts and perks!