Shift Lead - Dairy Queen Kingdom City - Warrenton Oil Group

GENERAL JOB DESCRIPTION

Assist the  General Manager (GM) and Assistant Manager(s) in executing specific aspects of the restaura...

KNOWLEDGE, SKILLS, & ABILITIES

Customer Focus - strong hospitality and customer service skills, enjoys engaging with the customer.

Train and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other.

Leadership skills - Ability to motivate other teammates, supervisor a particular work area, and set a positive and upbeat store environment.

Organizational and goal focus - must be highly organized and detail-oriented with the capability to oversee one or more aspects of the business in a fast-paced environment.  Must be eager to understand the goals that are set forth for the business, and take the right actions to help achieve and even exceed these goals.

Technical - proficiency with computers and with Point of Sale systems.

Flexibility and adaptability - willingness to follow directions and a commitment to meet DQ and OJ standards in all you do.

Integrity - does the right thing even when no one is looking, honest, earns trusts of others.

EXPERIENCE, EDUCATION, & TRAINING

Minimum 6+ months of high-volume quick service restaurant experience required.

High School diploma or equivalent required.

Must be capable of supervising specific areas of the business in a fast-paced environment.

Strong knowledge and application of safe food handling practices.

SERV Safe certified or approved equivalent.

Ability to pass shift leadership program.