Services Operations Administrator: 24-03152 - Akraya Inc.
Vernon Hills, IL 60061
About the Job
Primary Skills: Accuracy-Mid, Reporting-High, PSA Tools-Mid, Data Management-High, Multitasking-High
Contract Type: W2 Only
Duration: 6+ Months with Possible Extension
Location: #LI-Remote
Pay Range: $20 - $25 per hour on W2
#LP
Job Summary:
The Services Operations Administrator plays a vital role in supporting our operations team by ensuring high accuracy in data management, operational, and financial reporting tools. This role requires managing multiple support queues, conducting system testing, and facilitating data clean-up activities to optimize service delivery. The ideal candidate will leverage their experience in an IT-related Professional Services environment to improve processes and support system enhancements.
Key Responsibilities:
Minimum of 3 years of experience in an IT-related Professional Services environment is required. Preference for candidates with experience in Professional Services Automation tools and process improvement projects.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Contract Type: W2 Only
Duration: 6+ Months with Possible Extension
Location: #LI-Remote
Pay Range: $20 - $25 per hour on W2
#LP
Job Summary:
The Services Operations Administrator plays a vital role in supporting our operations team by ensuring high accuracy in data management, operational, and financial reporting tools. This role requires managing multiple support queues, conducting system testing, and facilitating data clean-up activities to optimize service delivery. The ideal candidate will leverage their experience in an IT-related Professional Services environment to improve processes and support system enhancements.
Key Responsibilities:
- Assist in performing various data cleanup activities.
- Manage reports and accurately enter time into various Professional Services Automation (PSA) tools.
- Efficiently facilitate multiple queues to support the services organization requests in a timely manner.
- Conduct testing and maintenance on various tools to support system enhancements and process updates.
- Perform other related duties as assigned.
- Exceptional communication skills, both oral and written.
- Strong attention to detail with a focus on accuracy.
- Proven ability to manage multiple priorities and adapt to changing business needs.
Minimum of 3 years of experience in an IT-related Professional Services environment is required. Preference for candidates with experience in Professional Services Automation tools and process improvement projects.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Source : Akraya Inc.