ServiceNow Solution Architect - Computer Task Group, Inc

CTG is seeking to fill a ServiceNow Solution Architect opening for our client in San Diego, CA.

Location: Remote

Duration: 9 months

Overview:

Functional and technical expert, consulting with client on implementing ServiceNow solutions based on leading practices, with the goal of accelerating adoption and driving customer business outcomes. Person needs to be focused on solving customer challenges by providing leadership and support and advocating for customer needs. Brings architectural guidance, dep business acumen, along with product expertise, innovation, and knowledge capital. Requires a broad understanding of the ServiceNow Platform, and depth in understanding a complete workflow of products. Understand the client's overall business to ensure the successful implementation of ServiceNow products and technologies.

Skills & Experience:

• 6+ years’ experience working with ServiceNow, with a broad working knowledge of the platform’s capabilities and the applications that run on it in both a pre-sales and delivery capacity.
• An extensive career in Professional Services, ideally working also with a software OEM, and the value proposition they bring for a customer.
• The ability to build strong relationships internally and externally, ensuring proper engagement with core teams and customers.
• The ability to talk to customers in their language, around their industry, and at the appropriate level across Executive, Business and Technical stakeholders.
• Experience of creating and presenting, complex, multi technology solutions while creating the link to the business value proposition.
• The ability to manage complex customer pursuits and invest time and resources appropriately.
• The ability to navigate tough conversations and challenging meetings with internal and external customers.
• Strong focus on ownership and execution against deadlines while managing multiple opportunities at a time.
• The ability to develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.
• The ability to communicate complex business and technical concepts using visualization and modelling aids.
• Experience conducting solutions presentations and obtaining customer acceptance to solution design.
• A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.
• Aspirations to hold either a CMA or CTA ServiceNow certification.
• ServiceNow Employee Central: Provides managers and employees with a unified portal to request services and communicate from anywhere.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $150,000 to $170,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.