ServiceNow Software Developer (TS/SCI with Polygraph) - Criterion Systems, Inc.

At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com. Criterion Systems is a Military/Veteran Friendly Company therefore we encourage Veterans to apply.

We're always looking for a Software Developer with ServiceNow experience to support our government customers' success in Herndon, Virginia! 

***ACTIVE SECURITY CLEARANCE REQUIRED***

The Software Developer will support the team in the following activities (including but not limited to) in support of the customer’s ServiceNow Platform:

• Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
• Develop, test and deploy updates to ServiceNow based on customer requirements
• Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
• Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
• Identify system deficiencies and recommend solutions
• Maintenance and continuous improvement of the processes, standards, policies, working methods and tools
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
• Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
• Participate in on-going production support and end user support
• Document testing and maintenance of system corrections
• Research, understand, and develop using new technologies and standards as needed
• Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
• Evaluates interface between hardware and software, operational requirements, and characteristics of overall system

Required Experience, Education, Skills & Technologies

• An active TS/SCI with a polygraph
• Sixteen (16) years of software development/engineering experience - you will serve as part of a software development team to deliver automated solutions for standard network services support of a large IT infrastructure project.
• Bachelor’s degree in computer science, information technology, engineering, or a technical discipline
• Experience with ServiceNow applications.
• Experience with JavaScript
• Ability to work independently and in a team environment.
• Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, PPM/SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
• Proven significant success developing ServiceNow products using JavaScript and other coding applications
• Database Administration (Oracle or MYSQL) experience
• Ability to efficiently and appropriately estimate work effort requirements
• Ability to communicate effectively through written and verbal methods
• Able to adapt to a constantly changing environment
• Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
• Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
  

Preferred Experience, Education, Skills & Technologies

• ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD)
• The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps.
• Experience with Java, Ruby, DevOps and DevSecOps

Security Clearance Level

• TS/SCI with an adjudicated polygraph

Certification

• None

Work Schedule

• Full-time onsite at a designated facility.

Benefits Offered

• Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays.

Criterion Systems, LLC. and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization.  We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual’s protected status:  race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.