ServiceNow / ITAM Architect - Classic Staffing Inc

12+ years of experience in architecting /designing/ implementation of ServiceNow ITAM/ITOM products including IT asset and configuration management.

Experience in building an IT Asset Management platform for effective management of SW & HW assets.

Proficiency with cloud, on prem and end user IT asset management practices and procedures.

Specific implementation experience with ServiceNow discovery, Tanium, Flexera, SCCM, BMC ADDM, AWS Config/Trail , google and Azure APIs.

Deep understanding of CMDB tables and architecture & Hands on experience on Mid Server , ETL’s & transform maps.

Data warehousing and Data lake experience to manage, reconcile and manipulate large discovery datasets.

Good knowledge on scripting in ServiceNow and integrations with other systems (Business Rules, Script Include, client scripts, Ui policy,. Etc).

Understanding of secure software development concepts, especially in a cloud platform.

Experience implementing ServiceNow in complex network environments

Driven continuous innovation and IT Service value creation through research and analysis of business goals , product features , infrastructure challenges , end user experience and process compliance.

Experience in interacting with the customer for problem solving , future product enhancements and complex design evaluation

Knowledge about implementing control requirements from regulatory / security / data privacy perspective with highest standards.

Act as a SME for ServiceNow (ITOM Product lifecycle /HAM / SAM / APM) product suite.

Strong background in software development, software architecture, data structures, algorithms, and SDLC models.

Worked with different stakeholders across different levels in complex Business & IT environments.

Good verbal and written communication skills are a must.

Must have excellent problem solving skills, in particular a methodical approach to dealing with problems across distributed systems.