ServiceNow HRSD Solutions Delivery Manager at Deloitte
Stamford, CT 06901
About the Job
Position Summary
ServiceNow HRSD Solutions Delivery Manager - Human Capital as a ServiceDeloitte has served over 250 clients world-wide in various industries and has successfully delivered over 350 projects, a number that continues to grow! We want you to be a part of that growth and opportunity!About Deloitte Consulting’s Human Capital as a ServiceHuman Capital as a Service (HCAS) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCAS delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce.Recruiting for this role ends on 4/9/2025. Work you'll do:As an ServiceNow HRSD Solutions Delivery Manager within our Human Capital as a Service (HCAS) team, you should expect to be involved in the following:Maintaining hands-on role to ensure deadlines are met and key deliverables are always accuratePerform project tasks independently and may lead workstreams, directing the efforts of othersLeading your team to deliver superior results for your clientManaging all aspects of the project, including monitoring and identifying any project issues early to be able to mitigate any risk for your clientParticipate in and/or lead the development of deliverable content that meets the needs of the client and contractUse your prior experience to anticipate client needs and formulate solutions to client issuesContributes to proposal developmentBuilding your reputation within the firm and in the market for the strong ServiceNow HRSD knowledge you possessForging strong relationships with both the clients and project teams that will contribute to your growth and developmentSeek out opportunities for professional growth and expansion of your consulting skills and experiencesRequired Qualifications:Bachelor’s DegreeMinimum of 6 years hands on experience in consulting or industry experience with Application Management Support (AMS) for ServiceNow HRSDMinimum of 6 years’ experience with ServiceNow HRSD system and strong functional knowledge of the systemMinimum of 6 years’ experience leading a project team, including managing workstream leads to drive their work towards project deadlines and deliverables that are on target and beyond client expectationsMinimum of 6 years’ experience managing project financials, including monitoring for project issues, and taking appropriate action to ensure an exceptional project completion for the clientMinimum of 4 years’ experience mentoring and sharing knowledge with colleagues, to grow and develop colleagues within the practiceAbility to travel up to 25-50%, on average, based on the work you do and the clients and industries/sectors you serveLimited sponsorship availablePreferred:Active ServiceNow Certfication(s)Superior communications skills, both verbal and writtenExperience with Microsoft Office Products such as PowerPoint, Visio, and ExcelInformation for applicants with a need for accommodation: [1] Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Houston, Indianapolis, Jacksonville, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pleasanton, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, Rosslyn, Sacramento, Salt Lake City, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tampa, Tempe, Tulsa, Washington DCThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $241,000.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.For more information about Human Capital, visit our landing page at: #HC25 #HCaaS25
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. See notices of various ban-the-box laws where available.Requisition code: 206134AccoladesTechnology and Innovation
| HR TechnologySame job available in 67 locations
ServiceNow HRSD Solutions Delivery Manager - Human Capital as a ServiceDeloitte has served over 250 clients world-wide in various industries and has successfully delivered over 350 projects, a number that continues to grow! We want you to be a part of that growth and opportunity!About Deloitte Consulting’s Human Capital as a ServiceHuman Capital as a Service (HCAS) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCAS delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce.Recruiting for this role ends on 4/9/2025. Work you'll do:As an ServiceNow HRSD Solutions Delivery Manager within our Human Capital as a Service (HCAS) team, you should expect to be involved in the following:Maintaining hands-on role to ensure deadlines are met and key deliverables are always accuratePerform project tasks independently and may lead workstreams, directing the efforts of othersLeading your team to deliver superior results for your clientManaging all aspects of the project, including monitoring and identifying any project issues early to be able to mitigate any risk for your clientParticipate in and/or lead the development of deliverable content that meets the needs of the client and contractUse your prior experience to anticipate client needs and formulate solutions to client issuesContributes to proposal developmentBuilding your reputation within the firm and in the market for the strong ServiceNow HRSD knowledge you possessForging strong relationships with both the clients and project teams that will contribute to your growth and developmentSeek out opportunities for professional growth and expansion of your consulting skills and experiencesRequired Qualifications:Bachelor’s DegreeMinimum of 6 years hands on experience in consulting or industry experience with Application Management Support (AMS) for ServiceNow HRSDMinimum of 6 years’ experience with ServiceNow HRSD system and strong functional knowledge of the systemMinimum of 6 years’ experience leading a project team, including managing workstream leads to drive their work towards project deadlines and deliverables that are on target and beyond client expectationsMinimum of 6 years’ experience managing project financials, including monitoring for project issues, and taking appropriate action to ensure an exceptional project completion for the clientMinimum of 4 years’ experience mentoring and sharing knowledge with colleagues, to grow and develop colleagues within the practiceAbility to travel up to 25-50%, on average, based on the work you do and the clients and industries/sectors you serveLimited sponsorship availablePreferred:Active ServiceNow Certfication(s)Superior communications skills, both verbal and writtenExperience with Microsoft Office Products such as PowerPoint, Visio, and ExcelInformation for applicants with a need for accommodation: [1] Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Houston, Indianapolis, Jacksonville, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pleasanton, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, Rosslyn, Sacramento, Salt Lake City, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tampa, Tempe, Tulsa, Washington DCThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $241,000.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.For more information about Human Capital, visit our landing page at: #HC25 #HCaaS25
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. See notices of various ban-the-box laws where available.Requisition code: 206134AccoladesTechnology and Innovation
| HR TechnologySame job available in 67 locations