ServiceNow Developer - Xcel Engineering

COMPANY OVERVIEW

XCEL Engineering, Inc. is an award-winning small business that provides trusted information technology, engineering, consulting and project management solutions and services to federal agencies and organizations. Originally founded in 1971 by professional engineers at the University of Tennessee, XCEL was acquired in 2003 by U.S. Army and Navy veterans and in 2023 became a MartinFed company.

XCEL Engineering is a part of IT Lab Partners (ITLP) which was created to support a leading research facility in the East Tennessee region in recruiting the best and the brightest technical talent. Considering joining our impressive team today!

JOB OVERVIEW

XCEL Engineering has an opening for a ServiceNow Developer to join our team of talented and diverse individuals.

ESSENTIAL FUNCTIONS

• Typical projects to be supported range from simple to highly complex for a large (5000+ employee) enterprise environment. It is not uncommon for multiple sites and customers to be supported simultaneously by a single analyst or administrator, so the ability to work independently, manage time effectively, and be goal and deadline oriented is required.
• Projects to be supported may include anything in the ServiceNow environment which span all phases of the software development lifecycle from requirements gathering through production implementation.

BASIC QUALIFICATIONS

• US Citizen with eligibility to obtain a security clearance.
• Bachelor's degree, with a minimum of two years professional computing experience (or equivalent combination of education and experience). Additional desired qualifications include web development experience.
• 5 years' experience with ServiceNow development
• 7 years' experience with application development
• Experience with UI Builder
• Experience with Workspaces
• Experience with App Engine Studio
• Solid understanding and experience using JavaScript.
• Experience working with external REST services.
• Expertise in all phases of ServiceNow development including requirements gathering and analysis, system design, prototype development, site design, configuration control, testing, software quality assurance, and maintenance. This includes scoped applications and service portal.
• Experience working on Scrum/Agile projects helpful
• A passion to learn new technologies and skills.
• Strong and personable communication skills to work with customers to identify and formulate solution scope and objectives.
• Strong writing/documentation skills to design, code, test, debug, and document the automated services.
• Independently performs ongoing maintenance, research, problem resolution, and support tasks.
• The successful candidate must be a highly motivated, self-starter who is comfortable working as part of a team (in any capacity) or as an independent contributor. The candidate must demonstrate a strong customer focus and excellent written and verbal communications skills. Ability to share and communicate coding excellence and quality into the team and culture.

PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS

• Inside office environment.
• Working on a computer for long periods of time.
• May involve long period of sitting at a desk.
• The work environment is fast-paced and sometimes involves extreme deadline pressures.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Xcel Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law.

If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Xcel Engineering's current openings as a result of your disability. You can request reasonable accommodations by calling 855.212.1810. Thank you for your interest in Xcel Engineering.

All positions at Xcel Engineering, Inc. are contingent upon passing both a background check and drug screening prior to a start date and are subject to random drug screenings during the employment period. In addition, Xcel Engineering is an E-Verify employer.