ServiceNow developer at Sky Solutions LLC

Herndon, VA

Job Title: ServiceNow Developer/Architect

Clearance: Top Secret/SCI + Poly

Responsibilities:

Design, develop, and implement ServiceNow solutions, modules, and applications to meet business requirements.
Customize and enhance ServiceNow modules such as Incident Management, Change Management, and Service Catalog.
Collaborate with stakeholders to gather and analyze requirements for ServiceNow enhancements and integrations.
Design scalable and sustainable ServiceNow architecture solutions that align with industry best practices.
Integrate ServiceNow with other enterprise systems to ensure seamless data flow and process automation.
Develop and maintain integration scripts and connectors.
Configure and customize ServiceNow workflows, forms, and UI components.
Implement and maintain business rules, client scripts, and UI policies.
Implement automation solutions using ServiceNow Orchestration and Workflow Editor.
Drive continuous improvement through the identification and implementation of automation opportunities.
Create and maintain comprehensive documentation for ServiceNow configurations, customizations, and integrations.
Provide training and support documentation for end-users.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience as a ServiceNow Developer/Architect in a complex enterprise environment.
ServiceNow certification(s) preferred.
Strong proficiency in JavaScript, HTML, CSS, and ServiceNow scripting languages.
Experience with REST and SOAP integrations.
Excellent analytical and problem-solving skills.
Strong communication and collaboration skill.